Director, Consumer Business Development

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The Consumer Business Development team plays a pivotal role in shaping the strategic direction of Consumer AI. As a Director, Consumer Business Development in the Shopping & Payments Partnership Team you will be responsible for driving and delivering innovative partnerships across our Shopping, Payments & Agentic Commerce priorities. You will collaborate closely with both external partners and internal teams—within Microsoft AI and across the broader organization—to identify emerging business opportunities and evolve partnership strategies in a rapidly expanding space.

This role offers a unique opportunity to transform Microsoft’s current position in Shopping & Payments in a fast-evolving AI landscape, while honing your negotiation and deal-making skills through direct ownership of high-impact partnerships.

• Leverage internal and external network to develop new strategic relationships. Develop relationships as a trusted advisor with key stakeholders. Work cross-functionally on internal strategy and work with cross-functional teams to deliver alignment on objectives and outcomes.
• Articulate the value of Microsoft solutions, leveraging knowledge of customer and partner business priorities and/or drivers to influence decision making. Look across opportunities to identify and address broad issues and trends.
• Develop processes and channels for information gathering and reporting, including synthesizing key insights and trends gathered from engagements for executive consumption.
• Formulate partnership strategy for Shopping & Payments growth priorities with input from relevant stakeholders and create business value propositions based on partner and company needs.
• Build and utilize internal & external network with a diverse set of stakeholders to identify and validate unique opportunities across business areas. Provide input into recommendations on partners.
• Position the Microsoft value proposition versus competitors and work with stakeholders to influence the build/buy/partner decision to meet customer needs, leveraging knowledge of Microsoft and customer issues in conjunction with product/industry teams to establish a foundation for future opportunities in competitive situations through collaboration.
• Provide insight on industry and/or competitive trends and drive action based on insights.
• Drive deals to increase growth and achieve desired outcomes, anticipating potential issues. Encourage customers and partners to apply and amend a value proposition to create a partnership. Influence internal stakeholders and partners and promote the value of opportunities.
• Represent Microsoft in key customer and partner interactions, and define the deal structure for scalable and durable solutions to complex business opportunities.
• Leverage deep understanding of risks, rewards, and negotiation skills to manage broad engagements across all business functions.
• Provide breakthrough ideas and collaborate to close strategic or high-impact opportunities in order to scale the business (e.g., cross-company, cross-product deals).
• Provide coaching and support to less experienced colleagues as a go‑to resource for negotiation.
• Develop plans for managing deals, including communications, and reporting with Microsoft stakeholders. Resolve blocking issues using known techniques.
• Collaborate with customers, partners, and Microsoft colleagues to develop post‑deal governance and ensure design, communication, and alignment in creation and implementation of execution plans across a portfolio of deals within a particular domain.
• Ensure customers and partners are prepared for implementation.
• Capture and share learnings to improve future pipeline and business value communication.
• Embodies our culture and values.

• Bachelor's Degree in Business, Liberal Arts, Sciences, or related field AND 10+ years relevant work experience (e.g., investment banking, consulting, finance, marketing, corporate strategy, sales, venture capital, legal, business development, product management, project management, software development, or related field) OR equivalent…