Automotive Parts Counterperson

Sponsler Donley Ford of Mount Vernon is looking for a Parts Counter person to help support our team and provide customers with exceptional experiences
. The ideal candidate will flourish in a fast-paced and professional workplace.

• 401K with employer match
• Medical, Dental, Vision, Life and supplemental Insurance
• Paid Time Off
• Paid Holidays
• Paid Training
• Employee Discounts

• Oversee the parts after sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

For choosing an exceptional Ford model, customers deserve to enjoy an equally outstanding sales process. Family-owned and operated, we always put our fellow local drivers at top priority. Founded in 1977, Sponsler Donley Auto Group was formed with a vision to provide a more personal and tailored car-buying experience, unlike what larger dealerships in the area could offer. That legacy continues to this day, and as a result, all five of the Sponsler Donley dealerships collectively have the largest inventory of vehicles in the heart of Ohio.

We have the size of a major dealership with the right kind of small-business approach for your individual needs. We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our dealership works as a team, and our team strives to be the best for our customers. If you feel that your skills would be a valuable asset to our customers, then we want to get to know you!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.