Courtesy Clerk/Grocery Bagger
Listed on 2026-01-12
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Retail
Retail Associate/ Customer Service, Customer Service Rep
Overview
Join to apply for the Courtesy Clerk/Grocery Bagger role at Kroger Mountain View Foods
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Job description:
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
- Courtesy Clerk/Grocery Bagger is responsible for bagging groceries at checkout for customers.
- Assist in bagging efficiency and ensure contents are not damaged; strive for at least five items per bag when possible.
- Follow best practices for bagging items in reusable, plastic, or paper bags.
- Assist in removing customer's merchandise from bottom of bascart for checkout.
- Offer to help customers load bags into their car.
- Perform basic shelf conditioning.
- Inform customers of grocery specials.
- Return merchandise to store shelves and gather bascarts, returning them to designated areas.
- Clean spills, collect and pick up trash inside the store and in the parking lot; clean all areas inside and outside the store.
- Handle and assemble seasonal merchandise.
- Understand the store layout, locate products, and conduct price checks for cashiers.
- Reinforce safety programs by complying with safety procedures and reporting unsafe conditions, accidents, or issues to store management.
- Adhere to all food safety regulations and guidelines.
- Practice preventive maintenance by inspecting equipment and notifying the appropriate department or store manager of repairs.
- Create an environment where customers feel welcome, answering questions about products sold within the department and throughout the store.
- Adhere to all local, state, and federal laws, and company guidelines.
- Work cooperatively in a high-paced and sometimes stressful environment.
- Manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
- Minimum Position Qualifications: Customer Service skills;
Effective communication skills. - Desired Previous Job
Experience:
Retail experience is preferred but not necessary.
From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities—and each other, with food at the heart of it all.
Here, people matter. We strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Kroger family!
What You’ll Receive From UsThe Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We’ll help you thrive, with access to:
- A wide range of healthcare coverage, including medical, dental, vision and prescription coverage.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and financial tools/coaching.
- Valuable associate discounts on purchases, including food, travel, technology and more.
- Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
- Opportunities for growth through training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page.
Seniority level- Entry level
- Part-time
- Administrative
- Dairy Product Manufacturing
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