Junior ServiceNow Developer; Entry-Level

We are GDIT. As a leading IT and mission services provider for the government, we empower organizations to realize their potential. At GDIT, you’ll have the opportunity to launch your career by contributing to solutions that make a real impact.

We are currently seeking a Junior Service Now Developer to join our team supporting the Centers for Medicare & Medicaid Services (CMS). This is an exceptional opportunity to build your skills on the Service Now platform, learn from experienced leaders, and grow into your role as a technical professional.

As a Junior Service Now Developer, you’ll work with a collaborative team to develop and deliver solutions that support mission-critical needs.

Key responsibilities include:

• Assisting with the development, configuration, and customization of Service Now applications under the guidance of senior developers.
• Learning to create workflows, automations, and integrations based on business requirements.
• Perform routine Service Now platform administration, including upgrades, patching, cloning activities, and managing users, groups, roles, and permissions.
• Collaborating with team members to understand and implement technical solutions using Service Now.
• Helping troubleshoot issues and testing solutions to ensure reliability and functionality.
• Contributing to technical documentation for applications, processes, and solutions.
• Learn and apply foundational concepts in IT Service Management (ITSM), Service Now development, and administrative best practices.

Required Qualifications

We are looking for candidates with the following qualifications:

• Recent bachelor’s degree in Computer Science, Software Engineering, Information Systems, or a related field.
• 0-2 years of related experience as described below:
• Basic knowledge or coursework in programming languages like Java Script .
• A strong desire to learn and grow in Service Now development.
• Analytical skills with the ability to solve problems and seek guidance as needed.
• Strong communication skills and a collaborative mindset.
• Ability to organize and prioritize work in a fast-paced environment..

Preferred Qualifications

While not required, these qualifications are a plus:

• Participation in internships or projects involving Service Now or similar platforms.
• Exposure to concepts such as IT Service Management (ITSM) or ITIL.
• Any Service Now certification, such as Service Now Certified System Administrator (CSA).
• Basic understanding of APIs and integrations.
• Familiarity with Agile/Scrum methods from coursework or internships.
• Proficiency in Microsoft Office Suite and SharePoint.

What GDIT Can Offer You

• A strong start to your career with a supportive team and exciting opportunities for growth
• On-the-job mentorship and training to develop your technical and professional skills.
• Structured career growth
  , with opportunities to gain certifications like Service Now Certified Application Developer (CAD).
• Competitive 401K program with company match.
• Comprehensive and customizable health benefits.
• Opportunities to contribute to impactful government missions.

Location: Must live within driving distance of Windsor Mill, MD in order to work onsite 1-2 days per week during the first 3 months of joining GDIT. Thereafter, you will have the opportunity to work onsite 1 day per month with additional onsite days as required.

Clearance Level: Requires the ability to pass a CMS background check and meet the residency requirement for having resided in the US at least (3) three out of the last (5) five years in order to obtain a Public Trust.

Work visa sponsorship will not be provided for this position

What GDIT Can Offer You:

• Full-flex work week to own your priorities at work and at home, with core work hours Monday – Friday 9:00 AM ET – 3:00 PM ET
• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays
• Challenging work that makes a real impact on the world around you
• Remote work

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