Customer Operations Lead: Scheduling & Service Excellence
Job in
Mt Rainier, Mount Rainier, Prince George's County, Maryland, 20712, USA
Listed on 2026-03-13
Listing for:
Servpro Industries, Inc.
Full Time
position Listed on 2026-03-13
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Management
Client Relationship Manager
Job Description & How to Apply Below
A restoration services leader based in the United States is seeking a Customer Operations Manager to lead their Intake Team. This role includes managing customer service operations, improving processes, and enhancing customer experiences during property damage situations. The ideal candidate should possess strong leadership skills, experience in managing dispatch/operations teams, and a solid background in CRM or dispatch software. Join us to make a significant impact on customer recovery and company growth.
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