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Retail & Store Manager

Store - Customer Service Manager

Job in Mount Prospect, Cook County, Illinois, 60056, USA
Listing for: MOM's Organic Market
Full Time position
Listed on 2026-01-12
Job specializations:
  • Retail
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 55000 USD Yearly USD 55000.00 YEAR
Job Description & How to Apply Below
Position: New Store - Customer Service Manager

YOU:

  • Act as if the universe is rigged in your favor
  • See new responsibilities as opportunities
  • Are happiest when busy
  • Figure out how to fix it, not who's to blame
  • See mistakes as opportunities to learn and grow
  • Enjoy spreading joy
WE:
  • Care more about attitude and work ethic than your experience
  • Love to promote from within
  • Have dynamic and interesting coworkers and customers
  • Have faith in people's potential
  • Make friends at work
  • Take pride in all of our 5 star reviews

We are searching for a Wellness Manager to join our team in the Chicago area! Our Mount Prospect store will open in May 2026. As a Wellness Manager you will be responsible for the Wellness department, ensuring excellent customer service by giving prompt, friendly, and knowledgeable information and guidance. Some other things you will get to do:

  • Ensure department metrics are aligned with company goals.
  • Maintain inventory management by performing Out-Of-Stock scans.
  • Oversee the signage process (print, hang, and remove) and commit price changes by the designated deadline.
  • Delegate smaller resets and cutting in new items, ensuring that the planners, shelf tags, signage, location, parameters, etc are all set to company merchandising standards.
  • Oversee all purchasing within the department, managing waste, providing product variety and prioritizing special orders for customers.
  • Manage staff by collaborating with other departments in hiring, training, mentoring and development throughout the store.

    • Wellness Managers earn $55,000 a year. We offer a full range of benefits including

    • competitive pay
    • exceptional medical, dental, and vision plans
    • 401k and 401k matching
    • 30% employee discount
    • paid time off
    • child and bonding leave and more!

    It doesn't matter where you come from, how much schooling you have, or what industry you're currently in- if you have a track record of success, join us.

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