Bilingual Call Center Retention Specialist; Spanish/English
Job in
Mount Prospect, Cook County, Illinois, 60056, USA
Listed on 2026-03-01
Listing for:
IDIQ
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Spanish Customer Service, Customer Service Rep, Customer Success Mgr./ CSM -
Language/Bilingual
Bilingual, Spanish Customer Service
Job Description & How to Apply Below
A leading identity protection company is seeking full-time Bilingual (Spanish/English) Member Advisors for their onsite Call Center in Mount Prospect, IL. This position involves assisting members with account inquiries and cancellation requests while emphasizing retention and customer satisfaction. Ideal candidates should have two years of call center experience, problem-solving skills, and the ability to work efficiently in high-pressure environments. Compensation is competitive with generous benefits including health insurance and 401(K) matching.
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