Patron Services Assistant; Part-Time

Does the idea of greeting patrons excite you? Do you like the challenge of being able to respond to expected and unexpected questions? The Mount Prospect Public Library is looking for a Patron Services Assistant to staff the welcome desk, which is the first point of contact for all our patrons. At the desk, you’ll answer patron questions and assist with way finding.

In this role, you’ll also handle incoming phone calls, program registration, and meeting room reservations.

approximate average of 13 hours/week -

• Tuesday & Friday 9am to 1pm
• Every other weekend:
  
  Saturday 12pm to 5pm & Sunday 12pm to 5pm

• Paid time off
• Paid holidays, including a "birthday" holiday
• Dental, life, and pet insurance

Under the direct supervision of the Head of Patron Services, the Patron Services Assistant greets patrons and directs inquiries in person and via telephone including program registrations and scheduling meeting room reservations. This position has extensive public contact and performs clerical support in a busy environment.

High school diploma (or equivalent work experience) required. Experience working in a public setting is desirable.

Mount Prospect Public Library, Cook County