Assistant Store Manager; Bilingual

Assistant Store Manager (Bilingual)

Titlemax

Mt. Pleasant, TX

An Assistant Store Manager (ASM) will support customers with financial services, manage store operations, and provide leadership to staff.

The hourly wage is $15.00 per hour.

• Paid on-the-job training and a comprehensive new hire program.
• Access to a robust learning management system.
• Cross-brand training and key holder program.
• Performance-based career advancement.
• Educational reimbursement.
• Medical insurance options with telemedicine.
• 401(k) plans with generous company match.
• Company-sponsored life and AD&D insurance.
• Comprehensive voluntary benefits.
• Mental health resources and life coaching.
• Discount marketplace.
• Paid time off, 12 days in first year.

• Maximize customer success by offering financial services.
• Assess risk of transactions and process loan/pawn applications.
• Campaign calls to market services and build new business.
• Oversee account management and recovery processes.
• Maintain accurate customer data in POS system.
• Provide coaching to Customer Service Representatives.
• Perform on-site appraisals, errands, and marketing activities.
• Meet performance standards through partnership and referrals.
• Maintain security protocols and closing procedures.
• Ensure compliance with policies and regulations.
• Conduct store audits and compile financial reports.
• Maintain store appearance and cleanliness.
• Work efficiently in fast-paced environment.
• Perform additional tasks as directed.
• Work full time with regular in-person attendance, including weekends.

• High school diploma or equivalent.
• Minimum one year experience in customer service, sales, or retail.
• Minimum 3 months supervisory or key holder experience.
• Excellent verbal and written communication.
• Proficiency in phones, POS, Microsoft Office.
• Must be at least 18 (19 in Alabama).
• Valid driver's license, insurance, and personal vehicle.
• Background check required.
• Physical ability to stand 90% of time and lift up to 25 lbs.

• Management experience in retail, convenience, finance, etc.
• Experience in check cashing, document verification, money order processing.
• Bilingual (English/Spanish) is a plus and may be required for some locations.

The Community Choice Financial family of brands is an equal‑opportunity employer and is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law.