Referral Coordinator - Heart and Vascular

Referral Coordinator - Heart and Vascular - Full Time

Join to apply for the Referral Coordinator - Heart and Vascular - Full Time role at Titus Regional Medical Center
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Classification:
Hourly/Non-Exempt
Job Category: 5 Administrative Support Workers

• Maintains ongoing tracking and appropriate documentation on referrals.
• Ensures complete and accurate demographic and current insurance information during registration.
• Assembles information concerning patient's clinical background and referral needs.
• Provides appropriate clinical information to specialists.
• Contacts review organizations and insurance companies to insure prior approval requirements are met.
• Presents necessary medical history, diagnosis and prognosis information.
• Provides specific medical information to financial services to maximize reimbursement to the hospital and physicians.
• Reviews details and expectations about the referral with patients.
• Assists patients in potential problem solving issues related to the health care system, financial or social barriers.
• Acts as system navigator and point of contact to patients and families questions and raising concerns.
• Identifies and utilizes cultural and community resources.
• Establishes and maintains relationships with identified service providers.
• Ensures that referrals are addressed in a timely manner.
• Reminds patients of scheduled appointments via mail or phone.
• Ensures the patient information is up to date on specialist consults, hospitalizations, ER visits and other health related data.
• Adheres to and follows all patient experience initiatives.
• Reports to and departs from work on time and as scheduled.
• Performs other duties as assigned.
• Must be able to deal with stress while maintaining composure.
• Follows and adheres to TRMC vaccine policy(s) mandated by the Centers for Medicare & Medicaid Services (CMS).

• One year in health office management or three years of experience in a healthcare setting preferred.

• High school diploma or equivalent preferred.

Includes lifting/​carrying, pushing/pulling, bending, stooping, twisting, crouching, squatting, kneeling, crawling, reaching, repetitive arm and hand movements, walking and environmental factors such as indoor/outdoor exposure, extreme heat, dust, noise, machinery, electricity, sharps, chemicals, fumes, heights, vision, endurance, and work near zones. Work may involve motor vehicles, foot pedals, and exposure to sharps, chemicals, fumes, heights, and vision requirements.

Entry level

Full‑time

Health Care Provider – Hospitals and Health Care

Referrals increase your chances of interviewing at Titus Regional Medical Center by 2x.