Registrar - Urology

Job:
Registrar

Classification:
Hourly/Non-Exempt

Job Category: 5 Administrative Support Workers

Patient Access Representatives / Registrar registers patients who come into a hospital/clinic for any type of treatment during all shifts, including overnight and on weekends. They primarily report to the Patient Access Supervisor or Manager and work in a team environment alongside clerks and other Patient Access Representatives. Patient Access Representatives use excellent customer service and communication skills to obtain patient data and route patients to the appropriate area.

• Greets patients, answers phones and makes appointments.
• Completes all portions of patient registration in Electronic Health Record.
• Ensures that all forms including patient demographics, insurance information and required consents have been completed.
• Verifies patient insurance coverage to determine patient liabilities to include copays, deductibles and coinsurance.
• Calculates charges and payment due for self-pay patients.
• Prepares daily reports showing daily collections and verify deposit information.
• Maintains monthly collection goal.
• Maintains QA of 98%.
• Performs all other duties as assigned
• Adheres to and follows all patient experience initiatives.
• Reports to and departs from work on time and as scheduled.
• Must be able to deal with stress while maintaining composure.
• Follows and adheres to TRMC vaccine policy(s) mandated by the Centers for Medicare & Medicaid Services (CMS).

• At least one year of office experience is preferred.

• High school diploma or equivalent preferred.
• Bilingual in English and Spanish is preferred.

Lifting/Carrying Pushing/Pulling

Lbs. % Time Lbs. % Time

11-20  0-33

21-50  0-33

51-75 None 51-75 None

76-100 None 76-100 None

Movement % Time

Bend/Stoop/Twist 34-66

Crouch/Squat 34-66

Kneel/Crawl 0-33

Reach above Shoulder 0-33

Reach below Shoulder 0-33

Repetitive Arm 0-33

Repetitive Hand 34-66

Grasping 34-66

Squeezing 0-33

Climb Stairs 0-33

Walking Uneven 0-33

Walking Even 67-100

Environment % Time

Indoors 67-100

Outdoors 0-33

Extreme Heat 0-33

Dusty None

Excessive Noise 0-33

Equipment % Time

Motor Vehicles None

Foot Pedals None

Extreme Heat None

Dusty None

Excessive Noise 0-33

Work near % Time

Machinery None

Electricity 0-33

Sharps None

Chemicals 0-33

Fumes 0-33

Heights None

Vision

Depth Perception Required

< 20" Required

Color Not Required

Peripheral Required

Endurance Hours at Once Total in 12HR

Sit 4 8

Stand 1 2

Walk 1 2