Retail Sales Associate/Customer Service
Job in
Mount Pleasant, Charleston County, South Carolina, 29466, USA
Listed on 2026-01-27
Listing for:
Elements Massage®
Full Time
position Listed on 2026-01-27
Job specializations:
-
Sales
Sales Associate/Assistant, Retail Sales, Customer Success Mgr./ CSM, Sales Representative
Job Description & How to Apply Below
Overview
We’re looking for a bright, outgoing, and friendly individual to be the welcoming face of our studio and help drive membership growth and client satisfaction.
Pay $17 - $18 / hour starting pay, depending on experience.
Perks And Benefits- Monthly bonuses based on conversion goals
- Aflac Supplemental Insurance
- Colonial Life Dental & Vision Insurance
- A free massage each month
- Our team members will earn commission for wellness plan sales and have opportunities to earn additional bonuses
What We Are Looking For
- Engage with new and returning clients to understand their needs and match them with the right massage and membership options.
- Follow our proven sales process to introduce and enroll clients in our monthly Elements Wellness Program.
- Be a positive, supportive presence in our scent‑free, smoke‑free studio.
- Promote and sell therapeutic massage services, memberships, and gift cards.
- Educate clients on the benefits of regular massage therapy and our Elements Wellness Program.
- Meet or exceed sales goals by building rapport and encouraging repeat business.
- Greet clients warmly and ensure a professional, welcoming atmosphere.
- Answer phones courteously and provide accurate information on services, pricing, and availability.
- Schedule and confirm appointments to ensure smooth daily operations.
- Follow up with members to encourage booking their monthly sessions.
- Handle administrative tasks such as data entry and payment processing.
- Maintain a clean, organized, and calming front desk area.
- Work closely with massage therapists to ensure an exceptional client experience.
- Prior retail sales experience preferred—especially selling memberships or services in person.
- Customer service experience in a spa‑like or wellness‑focused environment is a plus.
- Strong attention to detail and the ability to multitask efficiently.
- Comfortable using modern office tools and systems (experience with Mindbody is a bonus).
- A team player who is passionate about creating a positive environment for coworkers and clients alike.
- High school diploma (or GED) or equivalent work experience required.
- Availability to work evenings and weekends—our studio is open seven days a week.
Position Requirements
10+ Years
work experience
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