Assistant Property Manager, Multifamily

Overview

Job Title — Assistant Property Manager, Multifamily Sage at 1240

Job Description Summary

The Assistant Property Manager is responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. Assistant Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.

• Ensuring the smooth running of our community in a fast-paced environment.
• Assist the Property Manager with overall operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Assist the Property Manager with providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure completion to company standards.
• Track and evaluate advertising, and all client traffic.
• Assist the team by maintaining and modeling the Cushman & Wakefield mission to be the best national management company.
• Assist the Property Manager with the day-to-day operations of the on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Maintain residents' files in accordance with company standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

• Effective communication and customer service skills.
• Computer literate, including Microsoft Office Suite and internet navigation skills.
• General office, bookkeeping and sales skills and excellent oral and written communication skills.
• Determine leasing opportunities of staff and work on goal setting – improving the performance of each staff member.
• Supervise day-to-day operations of the team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Be able to manage a team.
• Perform any other related duties as required or assigned.

• Bachelor’s Degree preferred
• High School Diploma, GED, Technical or Vocational school required

• 3+ years of Property Management experience
• 1+ years of Management experience

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel between properties in varying weather conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee may need to stand and walk for extended periods, ascend and descend staircases or ladders, and may be required to travel between buildings in varying outdoor weather conditions. The employee may also be required to remain in a stationary position for extended periods and regularly use office machinery.

The employee must be able to travel up to 15% of the time. The employee may need to exert up to 25 pounds occasionally, and/or up to 25 pounds regularly, and/or up to 25 pounds of force to move objects.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities. Other duties and responsibilities may change at any time with or without notice.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time…