Commercial Parts Pro Store
Listed on 2026-01-01
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Management
Operations Manager, Retail & Store Manager
Professional level commercial parts sales position. Responsible for profitable growth of the commercial business through customer retention and expansion. Works with the GM to manage team members and ensures timely, accurate delivery. Must have expert automotive systems and parts knowledge and ability to source from multiple suppliers.
Primary Responsibilities- Maintain commercial customer relationships
- Provide GAS2 selling experience to commercial customers
- Achieve personal/store sales goals and service objectives
- Provide day‑to‑day supervisory support for team members
- Collaborate with GM on coaching and developmental needs of team members
- Dispatch drivers ensuring delivery standards are met
- Maintain commercial stocking programs
- Build and maintain a network of second‑source suppliers
- Maintain core bank and commercial returns
- Maintain commercial credit accounts
- Partner with GM to ensure proper driver coverage
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and parts lookup systems
- ASE P2 certified or ASE‑ready equivalent
- Advanced solution, project, and product quality recommendation ability
- Advanced selling skills for commercial customers
- Ability to multi‑task and remain organized
Job Skills
- Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronics, exhaust, etc.)
- Speak and write English (Spanish a plus); communicate effectively with customers, peers, and management
- Read and interpret documents such as safety rules, operating/instruction manuals, parts catalogs, and procedure manuals; write simple correspondence
- Understand and execute instructions in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately: add, subtract, multiply, divide in all units; use whole numbers, common fractions, decimals
- Use Microsoft Word, Excel effectively
- Strong organizational skills
- Understand commercial profitability concepts, competition, market opportunities, customer prioritization; may work with Commercial Account Manager to determine pricing discounts
- Ability to work assortment of days, evenings, weekends as needed
- Minimum 3 years automotive parts experience preferred
- Proven sales ability with past experience in fulfillment of customer transactions
- Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals
High school diploma or GED.
Certificates, Licenses, RegistrationsASE certification preferred, but not required.
Physical DemandsThe employee will predominantly be walking or standing, must be able to talk, hear, use hands and fingers, reach with arms, climb or balance, stoop, kneel, crouch, or crawl. Must frequently lift or move up to 50 lbs and occasionally up to 100 lbs. Specific vision abilities required: close, distance, color, depth perception, ability to adjust focus.
Work EnvironmentOccurs primarily indoors with occasional outdoor exposure to weather. May be exposed to moving mechanical parts, high precarious places, chemicals, electrical shock, explosives, vibration. Noise level usually moderate.
Position eligible for sales commission based on individual or store performance.
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We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
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