Data Entry Technician

Description

Bridge Healthcare & Customer Service. Looking to launch your career in healthcare with a role that combines precision, people skills, and purpose
? As a Data Entry Technician
, you’ll be a vital part of the prescription fulfillment process—working behind the scenes to ensure every order is accurate, timely, and handled with care.

In this role, you’ll communicate directly with physician offices and patients, process prescriptions and payments, and support a smooth handoff to pharmacists and production. It’s a great opportunity to gain real-world pharmacy experience and grow in a fast-paced, team-oriented environment.

• Process Prescription Orders Enter orders quickly and accurately to keep production flowing.
• Verify Patient Info & Payments Confirm billing, shipping, and insurance details with patients and providers.
• Be a Communication Pro Respond to calls, resolve issues, and escalate concerns to the right team.
• Handle Payments & Expectations Explain payment requirements and help patients understand next steps.
• Manage Medication Refills Oversee the Sweet Sync refill synchronization program for better patient outcomes.
• Support Across the Pharmacy Pitch in at the retail counter, lab, or cashier station as needed.
• Maintain HIPAA Compliance Handle all patient data with strict confidentiality and professionalism.

• Education and Experience:
• High School Diploma or equivalent
• Minimum of 2 years related experience
• State Pharmacy Technician Registration required
• CPhT State Certification Required
• Independent Pharmacy preferred

• Ability to ensure accuracy of entering patient information
• Pleasant demeanor and ability to handle a variety of customer service issues.
• Must be collaborative and able to perform as part of a team.
• Excellent Communication Skills.
• Ability to read, write, and perform simple math.
• Pharmacy Software – Pioneer a plus
• Ability to learn new software and programs (Sweet Sync)
• Ability to be coached