Dir of Activities

It's fun to work in a company where people truly BELIEVE in what they're doing!

Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work!  Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.

Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.

The Director of Activities is responsible for the daily operation of various activities at a life plan community in accordance with company standards and federal, state, and local standards, guidelines, and regulations.
** Essential Activities and Tasks
**** People Management and Development - 40%
*** Supervises all Activities staff.
* Fosters a positive work environment that attracts, retains, and motivates employees.
* Interviews, selects, and orients new direct reports.
* Defines, establishes, and promotes performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance.
* Evaluates job performance of direct reports in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth.
* Monitors accountability with organization requirements prescribed by the Employee Handbook.  Documents and engages employees who are routinely not observing these requirements in an effort to achieve compliance.  Works with Human Resources when circumstances arise that necessitate further documentation and intervention.
* Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff.
* Ensures that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant.
* Responds timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval.
** Customer Relations - 25%
*** Plans, organizes, develops and directs the overall operation of the department in accordance with current federal, state and local standards, guidelines and regulations, focusing on a program to provide residents with Dementia or Alzheimer’s disease activities to meet their specific needs and provide a person-centered approach to programming.
* Reviews resident concerns/complaints and maintains written record of action taken.
* Interacts with residents to ensure that quality care and positive resident/staff relations are taking place.
* Attends care conferences as necessary.
* Maintains open and trust-building relationships with resident family members, responding professionally and promptly to any requests or concerns.
* Acts as community liaison, speaking about activities to various audiences. Seeks out and secures new, revenue-generating opportunities, and referral sources, as applicable.
* Address concerns from Resident/Family and Employee Satisfaction Survey.
** Operations Management - 15%
*** Assists in the development and maintenance of the facility’s policies and procedure manual, and ensures facility-wide compliance with said policies and procedures.
* Ensures that all areas within the licensed facility(s), and on the property grounds surrounding the licensed facility(s), are well-maintained in a clean, sanitary, and safe manner.  All resident and visitor areas should also be welcoming and attractive.
* Creates and implements quality activity programming.
* Organizes Resident Group Meetings on a monthly basis to provide a forum for resident comments concerns and suggestions.
* Attends monthly meeting and completes all assigned in-services.
** Financial…