Practice Manager

Role Overview

The Office Manager is responsible for overseeing all non-clinical operations of the practice, including front office leadership, scheduling, billing, HR coordination, and financial performance support. You will work closely with the surgeon(s) to ensure smooth operations, strong patient experience, and a positive team culture.

• Lead, mentor, and manage front office and administrative staff
• Oversee patient scheduling, intake, and flow in a surgical setting
• Manage billing, insurance verification, and collections (dental/medical)
• Monitor KPIs such as collections, AR, no-shows, and case acceptance
• Implement and optimize office systems, workflows, and SOPs
• Ensure compliance with HIPAA, OSHA, and practice policies
• Serve as the primary operational liaison between staff and providers

Required

• Experience as a Dental or Medical Office Manager
• Strong knowledge of dental and/or medical insurance billing and collections
• Proven leadership experience managing teams
• Excellent organizational, communication, and problem-solving skills

Strongly Preferred

• Experience in oral surgery or specialty practices
• Familiarity with practice management software (DSN)
• Experience working with high-production, procedure-driven practices

• Base salary: $75,000+ commensurate with experience
• Performance-based bonus or incentive structure
• Paid time off and holidays
• Long-term growth and leadership opportunity within the practice

This is a leadership role, ideal for someone who thrives in a fast-paced surgical environment and enjoys building systems, developing people, and driving performance. We are a well-established, growing oral and maxillofacial surgery practice in the Charleston area, known for clinical excellence, efficient operations, and a patient-first culture. We are seeking a high-caliber Practice Manager to lead day-to-day operations and serve as the operational backbone of the practice.

We are a well-established, growing oral and maxillofacial surgery practice in the Charleston area, known for clinical excellence, efficient operations, and a patient-first culture. We are seeking a high-caliber Practice Manager to lead day-to-day operations and serve as the operational backbone of the practice.