Front Desk Representative - Mount Dental Center

We’re hiring a Front Desk Administrator! Join our team at Mount Pleasant Dental Center!

Are you a friendly, organized, and detail-oriented individual looking for a rewarding position in a dynamic healthcare environment? We’re looking for a dedicated Front Desk Administrator to be the welcoming face and voice of our practice!

Full or Part time Position at both Mount Pleasant and Mount Pleasant Lake Isabella (50 N Coldwater Rd)

• Greet patients warmly and ensure a positive first impression.
• Schedule appointments and manage the dental office calendar efficiently.
• Answer phone calls, respond to inquiries, and direct calls appropriately.
• Maintain patient records and update information as needed.
• Process payments and handle billing inquiries with accuracy and professionalism.
• Assist patients with insurance verification and claims processing.
• Ensure the reception area is tidy and presentable, with sufficient stock of office supplies.
• Collaborate with dental staff to ensure seamless patient care and office operations.

• Minimum of 1 year of administrative experience in a dental clinic setting preferred.
• We are happy to train the right candidate.
• Knowledge of dental terminology and dental insurance.
• Proficiency in computer systems, google office platform and dental office software.
• Excellent communication and interpersonal skills.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Attention to detail and a commitment to maintaining patient confidentiality.

• Competitive pay based on experience.
• Comprehensive health benefits package.
• Professional development opportunities.
• Friendly and supportive work environment.