Certified Medical Assistant

Overview

It s fun to work in a company where people truly BELIEVE in what they are doing! We re committed to bringing passion and customer focus to the business. Minimum hourly rate starts at $17/hour and is commensurate with experience. Bonus potential of up to $600/month.

In a collaborative manner, the Medical Assistant will provide support to the Medical Providers, Radiologic Technologist, and patients through a variety of tasks, including but not limited to patient care management, organization, and communication. The Medical Assistant completes all activities accurately, with high quality and in a timely manner while living our vision and mission to become the urgent care Partner of choice by re-defining value and access to quality care through an effortless experience, a culture of care, and seamlessly integrating with our partners and communities.

This vision is achieved through our five core values of Collaboration, Innovation, Diversity and Inclusion, Integrity and Accountability.

Education

• High School Diploma required
• Graduate of a Medical Assisting Program required

Work Experience

• Medical Assistant experience preferred
• Front Desk experience preferred

Required Licenses/Certifications

• Basic Life Support (BLS) required at the time of hire (obtained through the American Red Cross (ARC) or American Heart Association (AHA))
• One of the following certifications is required at the time of hire:
• CCMA
  - Certified Clinical Medical Assistant (verified through NHA, National Health career Association)
• CMA
  - Certified Medical Assistant (verified through AAMA, American Association of Medical Assistant)
• RMA
  - Registered Medical Assistant (verified through AMT, American Medical Technologists)
• NCMA
  - National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)
• NRCMA
  - Nationally Registered Medical Assistant (verified through the National Association for Health Professionals)

In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:

• Graduate of an Accredited School of Nursing or LPN or RN
• EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)
• CNA - Certified Nursing Assistant

Additional Knowledge,

Skills And Abilities

Required

• Knowledge of medical office management systems and procedures
• Excellent time management skills and ability to multi-task and prioritize work
• Social perceptiveness and service-oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software

Core Competencies

• Collaboration:
  
  Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
• Innovation:
  Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
• Diversity and Inclusion:
  Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
• Integrity:
  Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
• Accountability:
  Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.

Essential Functions

Essential functions are the major tasks for which the person in the job is held accountable. Following are the essential functions of the job.

• Conduct patient registration, including securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for the assigned center.
• Coordinate provider referrals to the assigned Specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, including conducting interviews to verify patient information, record medical history, and confirm purpose of visit.
• Perform preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to the provider as needed.
• Conduct point of care testing as needed (e.g., flu, strep,…