Business Manager; Staffing Manager

Business Performance Manager (Staffing Manager)

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

Accountable for leading, providing support and coordination of contingent labor resources for several sites including one of CEVA’s largest operations in North America.

• Interface with multiple temporary agencies that provide on-site staffing services to ensure staffing requirements are met timely in accordance with operational needs & CEVA standards
• Collaborate with line management to forecast labor needs and control labor costs
• Provide leadership, guidance and support in the development, implementation, and troubleshooting of Smartsheet tools used for labor and business performance management for operations in the Mt. Juliet, TN area and other locations in USA
• Use third-party VMS staffing tool in the administration of job orders, timesheets, approvals, terminations, etc.
• Ensure new hire orientation and onboarding of contingent labor is conducted in accordance with CEVA requirements
• Provide accurate reports to leadership related to staffing, open orders, hours of service, agency KPIs and other information as required
• Perform compliance audits for data and billing accuracy
• Facilitate conflict resolution with supervisors/managers in relation to contingent workforce population
• Perform other duties as assigned

Education and Experience:

• Bachelor’s Degree in Business Management, Human Resources or related discipline preferred; or equivalent combination of relevant work experience and education
• Minimum five years related work experience
• Minimum three years staffing industry experience preferred to include general knowledge of labor law, staffing policies, procedures and best practices
• Minimum three years supervisory or managerial experience preferred
• Proficient with Microsoft Office to include Excel and PowerPoint required
• Experience & proficiency with Smartsheet tools preferred

• Must be able to read, write and speak English fluently.
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from management, employees and vendors.

• Demonstrated leadership ability. Ability to allocate work. In-depth knowledge of all company products and services.
• Strong technical and analytical skills.
• Ability to generate error-free reports, charts, and graphs.
• Outstanding organizational skills with acute attention to detail.

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA Logistics is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity…