Quality Engineering Supervisor

Are you looking for a company that values work‑life balance, offers benefits like tuition reimbursement and paid volunteer hours, and fosters a transparent, employee‑focused culture?
You've come to the right place.

Pull up a chair. You're in good company.

At Grand Rapids Chair, we craft furniture that fosters connection and creativity in the spaces where people gather. As a family‑owned business, we've built our process around the customer‑delivering high‑quality, Michigan‑made furniture with friendly service and fast lead times.

Our commitment to excellence is driven by our values. We believe every employee plays a role in shaping the future of GRC, and together, we push boundaries, take ownership, and celebrate our collective success together.

We Encourage You to 'Go Be Awesome!'

At GRC, know life extends beyond work. That's why we offer competitive salaries, great benefits, and opportunities for learning and professional growth. We're proud to be named one of Grand Rapids' Best and Brightest Companies to Work For® - because just like our customers, we want our employees to sit happy, too.

The Engineering Quality Supervisor reports to the VP of Operations and plays a pivotal role in establishing and maintaining a robust quality management system (QMS) for the organization. This position is critical to driving product quality, process improvements, and adherence to industry standards. The Engineering Quality Supervisor will oversee all quality‑related initiatives, ensure compliance with company and regulatory requirements, and mentor a Quality Technician in the execution of daily tasks.

• Quality Management System (QMS) Implementation:
  • Lead the design, development, and implementation of a comprehensive QMS tailored to the company's manufacturing processes and needs.
  • Develop and document quality policies, procedures, and work instructions in alignment with ISO 9001 or other relevant standards.
  • Conduct regular QMS audits to ensure system integrity and drive continuous improvement initiatives.
• Process Controls:
  • Establish and maintain effective process controls to optimize production efficiency and reduce variability.
  • Implement statistical process control (SPC) techniques to monitor and control manufacturing processes.
  • Identify areas for process improvement and lead initiatives to enhance manufacturing efficiency.
• Supplier Quality Management:
  • Collaborate with suppliers to define quality standards and establish incoming inspection criteria.
  • Evaluate and audit suppliers to ensure compliance with the company's quality expectations.
• Scrap and Inventory Maintenance:
  • Monitor and manage scrap and inventory levels to minimize waste and cost.
  • Collaborate with production teams to identify root causes of scrap and develop solutions.
  • Implement inventory management best practices to ensure optimal stock levels.
• Quality and System Audits:
  • Conduct regular internal and external quality audits.
  • Collaborate with external auditors to ensure compliance with industry standards.
  • Identify areas for improvement and drive corrective actions.
• Leadership:
  • Supervise and mentor the Quality Technician, providing guidance, training, and support to ensure consistent performance and professional growth.
  • Foster a culture of quality awareness and accountability throughout the organization.
• Problem Solving:
  • Analyze and resolve quality issues in a timely manner.
  • Utilize root cause analysis and problem‑solving methodologies to address quality concerns.
  • Implement corrective and preventive actions to prevent recurring issues.
• Cross‑Functional
  
  Collaboration:
  • Partner with production, engineering, and design teams to integrate quality considerations into product development and manufacturing processes.
  • Act as the primary point of contact for quality concerns raised by customers or internal stakeholders.
• Training and
  
  Education:
  • Develop and deliver quality training programs for employees to improve awareness and adherence to quality standards.
  • Promote continuous improvement through Lean, Six Sigma, or other quality methodologies.

• Bachelor’s degree in engineering or a related field.
• Proven experience in quality engineering and process improvement within the furniture manufacturing industry.
• Strong knowledge of quality management systems and methodologies.
• Excellent problem‑solving skills with the ability to analyze complex issues.
• Leadership and team management experience.
• Effective communication and interpersonal skills.

Full‑time / Part‑time

This position is currently accepting applications.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.