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On-Call Technical Support Analyst — Help Desk
Job in
Mounds View, Ramsey County, Minnesota, USA
Listed on 2026-02-28
Listing for:
Jobs via Dice
Per diem
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
A technical support service provider is seeking a Technical User Support Analyst in Mounds View, MN. The role involves handling inbound and outbound calls, managing support tickets in Service Now, and providing technical assistance to end users in a fast-paced call center environment. Candidates must have a high school diploma or equivalent and at least two years of relevant experience.
Flexible on-call hours and holiday shifts are required, as well as a strong troubleshooting ability and customer service skills. Competitive hourly compensation is expected.
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