Summer Conference & Event Coordinator

Pay Range $12.00-$15.00 per hour with residence hall room and meals provided

Full Time/Part Time

Work Schedule

Summary:

Assist the Conferences and Events staff in the planning and implementation of an effective and efficient summer conference program. This is a position beginning May 16th, 2026, and ending August 22nd, 2026. Successful completion of training and a criminal background check is required. Employee hours will vary per week as the employee schedule is dependent upon the number of groups registered.

Conference Coordinator must live in a Conference Services provided residence hall room during employment as the conference assistant serves in an on-call duty rotation.

• Coordinating on‑going programs and practices that ensure extraordinary customer service for all constituents
• Coordinating and providing services to meet the needs as expressed by conference chairperson
• Inspecting facilities prior to and during each conference to ensure appropriate conditions and services
• Responding to all special requests by guests in a timely manner

• Maintaining conference correspondence record and filing systems
• Communicating daily with supervisor concerning work priorities
• Working independently on assigned conferences

• Preparing check‑in packets, issuing keys, requesting and updating guest access cards
• Creating and managing conference signage in a professional and timely manner
• Maintaining conference information using the Star Rez system
• Assisting the conference coordinator and summer conference team by serving as an on‑site conference assistant for assigned events
• Maintaining records for purposes of accurate accounting and billing operations
• Participating in an on‑call duty rotation
• Completing two nightly rounds of conference occupied buildings

• Conducting key inventories, room inventories, and housing registrations
• Checking in and out conference participants
• Submitting work orders
• Compiling accurate records
• Conducting damage inspections and assessments
• Compiling documentation for future conference reference

• Fostering a professional office environment
• Working scheduled office hours
• Conducting one’s self professionally in all situations
• Adhering to Auxiliary Services standards and values
• Performing other projects and duties as assigned

• Organizational and decision‑making skills
• Ability to relate well with people
• Effective verbal and written communication
• Ability to work well under pressure and for extended periods of time
• Knowledge of customer service principles and practices
• Willingness and ability to perform various tasks
• Attention to detail
• Ability to work independently and as part of a team

• Experience in emergency assessment and resolution
• Previous experience in a university summer housing position
• Proficiency with computer software packages including Microsoft Word, Excel, Outlook, and Star Rez
• Previous experience in a customer service role
• Previous experience living in a residence hall environment and/or with summer camps

• It is a requirement of this position to live on campus in a residence hall
• Must be willing and able to work evenings, nights, weekends, and/or “overtime” hours as needed, and be placed on an “On‑Call” rotating schedule during the evening and weekends

The University of Idaho is an equal employment opportunity employer, including veterans and individuals with disabilities.