Quality Manager

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestle USA, we're all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers' lives.

Joining Nestle means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

Provides the necessary leadership to establish and maintain quality levels of products through sanitation, ingredient, packaging and quality systems management. Role is the Guardian of quality compliance and challenger of all functions across the value chain to drive Continuous Improvements, support to Operations, Supply Chain, and Consumer Services, while fostering a cross functional quality, compliance and performance culture. Is responsible for the leadership and the development, implementation and management of all Quality Assurance programs and activities.

Provides technical expertise and support to ensure compliance, regulatory requirements, product quality, and food safety. Utilizes tools such as auditing, process evaluation, trend analysis to achieve continuous improvement and business objectives. Reports to the Factory Manager with a functional reporting line to Corporate Quality Management.

• Contribute towards maintaining, promoting and developing high health and safety standards and lead by example to carry out all duties and specific responsibilities in compliance with Quality and Food Safety Policies and Procedures.
• Promote the culture change towards behavioral safety improvements and support SHE compliance in all Operation Quality activities.

• Direct and supervise the development, implementation and administration of QA activities in all phases of production at factory level (Nestle Quality Systems).
• Drive improvements and monitor Quality Metrics/KPI's at the facility.
• Promote quality awareness and ownership across value chain.
• Challenging other areas in the factory to drive and ensure first time right, product defect elimination, proper risk management, and risk based decision making and continuous improvements.
• Monitor and assess performance of the quality systems, report its effectiveness to management and implement actions for improvement.
• Ensure compliance of the audit programs for internal and external audits i.e. FSSC 22000, NQMS, NGA/Market audits.
• Ensure the effective operation of HACCP and Food Safety Teams.

• Divisional Technical Applications Group, R&D, Engineering, Vendors, Consumer Service, Sales & Marketing and Supply chain on Quality related matters.
• Marketing by participating in Product Reviews on factory and Corporate level.
• In close cooperation with Corporate Quality liaise with Consumer Services, Marketing and Brand Manager by investigating and communicating consumer complaint trends and resolutions.
• Factory Crisis Management Team.

• Communication of new and/or updated Regulatory Policies within the facility.
• Support to local, State and Federal agencies when requested by Divisional QA.

• Facilitate the development of an open and productive culture where people take pride & responsibility in what they do. Continually inform and involve all relevant personnel in the exchange of information necessary to ensure alignment to current and future objectives.

• Promote good communication skills and communicate effectively to others.
• Supervise the activities of department personnel that include seasonal QA supervisors and lab…