Corporate Fraud Prevention Specialist

Description

Make the change and be the difference. Take ownership at MCB! Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 53 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees.

Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement.

Pay or shift range: $22.69 - $28.75/hour USD. The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

• Medical
• Dental
• Vision
• Short-Term Disability
• HSA
• FSA
• 401k
• Life and AD&D Insurances
• Long-Term Disability
• Vacation Days
• Personal Days
• Paid Holidays

Responsible for investigation of fraudulent, illegal or improper activities utilizing the Bank's fraud monitoring system along with other internal controls and processes to research and resolve transaction activity alerts in order to mitigate fraud risk. Conduct review of return deposit items for customer activity trend and possible fraudulent activity to help reduce potential loss to the Bank. Responsible for the research and disposition of legal orders and fraud investigation and resolution.

• Research and analyze issues related to customer accounts
• Identify valid and fraudulent charges, set up fraud files, using multiple research techniques to resolve issues, reconcile and summarize fraud losses and communicate with customers to notify of inquiry and problem resolution
• Monitor fraud prevention reports and ensure appropriate steps are taken to reduce possible losses
• Analyze suspicious activity on customers’ accounts and research past history for customer activity
• Research pending accounts opened online to mitigate potential fraud
• Review mobile deposits over review threshold limit for potential fraudulent items
• Contact department(s) to assist in verification of items
• Maintain company fraud database records
• Respond to email, phone calls and voice mails from branches and departments
• Contact customers via telephone, email or letter
• Maintain a high level of proficiency with the Fraud Monitoring Systems
• Process legal orders such as levies, citations, garnishments, summons, subpoenas, etc.
• Processing of the research, customer notification, and reports to supervisor, BSA Officer and Chief Legal Officer, if applicable

Personnel Management:
This position has no supervisory responsibilities.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The physical activities of this position may include climbing, reaching, standing, lifting, talking, hearing and performing repetitive motions.
• Medium exertion; exerting up to 50 pounds of force occasionally, and or up to 20 pounds of force frequently, and or up to 10 pounds of force constantly to move objects.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal.

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The noise level in the work environment is usually moderate.
• Employees, who work 7 ½ continuous hours or more, must take a 30-minute uninterrupted lunch break no later than 5 hours after beginning their work day.

• High school diploma or equivalent
• BSA and other Bank related training through BAI is required annually

• Bachelor’s…