Business Intelligence Analyst And Administrator

Overview

JOB TITLE: BUSINESS INTELLIGENCE ANALYST AND ADMINISTRATOR
DEPARTMENT: INFORMATION TECHNOLOGY
Must reside in the Metro Atlanta area.

The primary duty of the Business Intelligence Analyst is to transform data into insight that can help to improve the value of the business. The duties include organizing data points, communicating between upper management and the IT department and analyzing data to determine a corporation’s needs. The job scope includes using data visualization and mining software programs to make inferences about customer satisfaction, employee productivity, employee retention, workplace culture and sales quotas.

• Developing and managing business intelligence solutions for the organization using SAP Analytics, SAP Data Sphere and/or Tableau.
• Provide guidance to users on which business tools to use, such as MS Excel, SAP Analytics, SAP Data Sphere, SQL databases or Tableau.
• Manage the end-to-end process of creating analytical reports, including leading business users in gathering, developing and creating business requirements documents.
• When outside consultants are used, manage the consultants in executing the service contract for developing analytical reports and maintaining the reports programs as applicable.
• Coordinate and manage user license counts with business users and negotiate renewals with respective service providers.
• Providing reports through office applications to improve business processes.
• Collaborate with team members to collect data and support the company’s mission.
• Analyze business requirements and processes and present recommendations to management and executives for implementation.
• Create and maintain documentation including design, requirements and user manuals for the organization.
• Identify development needs to streamline and improve operations for efficiency and profitability.

• Bachelor’s degree in business, economics, information science or a related field.
• 3 years of experience in business intelligence and at least 2 years in an analytics role.
• At least 2 years of experience developing dashboards using SAP Analytics Cloud, SAP Data Sphere and Tableau.
• Proficiency in SAP Analytics Cloud, SAP Data Sphere and Tableau.
• CBAP certification preferred (IIBA).
• Excellent interpersonal, communication, listening and presentation skills.
• Ability to work both as a team and independently.
• Strong problem solving and analytical skills; technological and computer acumen.
• Understanding of business policies, regulations, budgeting procedures and resource planning.
• Strong management and leadership skills.

Regardless of Position/Title, all employees are expected to provide the highest level of customer service and kindness for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Note:

This description does not guarantee employment for any specific period and may be updated as necessary.