Service Technician

Overview

Are you a Service Technician searching for new experiences? As a leading Trane® independent office, Brady brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more!

The Service Technician - Level III role is responsible for the complex installation, maintenance, start-ups, and repair of commercial HVAC systems, including large unitary and chilled water systems and specialty products, as well as utilizing industry standards for safe work practices daily while providing professional customer service to complex customer accounts. Opportunities for relocation assistance to North Carolina are available.

• Responsible for servicing products and equipment on assigned accounts to ensure customer satisfaction
• Performs timely preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers
• Performs repairs, overhauls, and start-ups of complex commercial HVAC systems
• Uses a variety of hand tools, following blueprints, wiring diagrams, piping schemes or engineering specifications, to diagnose and repair units
• Documents work by completing paperwork on each job daily and closing out jobs in a timely manner
• Determines parts to order for repairs and timeliness of need
• Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary
• Provides technical support and acts as a resource for customers
• Maintains knowledge of Brady products and services and effectiveness in selling those products and services
• Works independently the majority of the time
• Assists in mentoring and coaching junior technicians in technical and professional areas
• Inspects, maintains, and completes necessary repairs for all company-provided materials including fleet vehicle, tools, and equipment
• Maintains service uniform wear to comply with the company dress code
• Ensures compliance with federal, state, and local laws, regulations, and best practices
• Collaborates with all Associates to uphold the company’s mission and values
• Supervises complex jobs with multiple technicians

Monday through Friday, periodically on-call basis, overtime/weekends as required, some travel as required.

• Competitive pay and bonus
• Affordable Medical, Dental and Vision plans
• Employer sponsored Short- and Long-term Disability
• Employer sponsored life insurance
• 401k with company match
• Paid Time Off
• Career growth & training opportunities
• Company vehicle
• Company provided tools, equipment, and uniform service
• Company credit card

The physical demands and environmental exposure described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.

• Material handling demands include lifting from floor level to overhead
• Ability to lift and carry or otherwise move up to 25 pounds constantly
• Ability to lift and carry or otherwise move up to 50 pounds frequently
• Ability to lift and carry or otherwise move up to 90 pounds occasionally
• Position considered in the Heavy Physical Demand Classification (PDC)
• Regularly required to stand, walk, bend, stoop, crouch, kneel, balance and climb with occasional sitting and laying
• Regularly required to use hands to operate objects, tools or controls; and reach with hands and arms
• Must be able to talk and hear in a loud environment
• Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Regularly exposed to mechanical/equipment rooms
• Occasionally exposed to outside weather conditions, sometimes extreme
• Occasionally exposed to moving mechanical parts, high and precarious places, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration

• Associate’s degree preferred, certificate, or military training in Heating, Ventilation and Air Conditioning from an accredited institution
• 7 to 10 years of commercial HVAC experience
• Proficiency with computer devices (including laptops, tablets, and smart phones) and working knowledge of Microsoft Office, Adobe Acrobat, and Apple iOS software
• Proficiency with applicable maintenance tools, connected login, and operational renderings
• Universal EPA certification
• Ability to pass drug screening
• Ability to prove US employment eligibility
• Must possess a valid driver’s license