Account Development Manager

Account Development Manager

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. The Account Development Manager plays a critical role in furthering our vision of Shortening the Distance from Lab to Life® by proactively identifying, engaging, and qualifying prospective customers to support Syneos Health’s business development strategy.

• Passionate about developing people through career development, progression, supportive line management, technical and therapeutic area training, peer recognition, and a total rewards program.
• Committed to a Total Self culture where you can authentically be yourself and are dedicated to taking care of people.
• Continuously building the company we all want to work for and our customers want to work with through diversity of thoughts, backgrounds, cultures, and perspectives.

• Conduct outbound outreach (cold calls, emails, social engagement) to initiate contact with decision‑makers and influencers at prospective biopharmaceutical organizations.
• Craft and deliver compelling messages tailored to each target, clearly articulating Syneos Health’s unique value proposition and service offerings.
• Execute key campaigns and conference activity to broaden market awareness and deepen engagement.
• Review inbound Marketing leads and evaluate fit based on prospect needs, pipeline stage, and strength, outsourcing preferences, current/future projects, financial status, and alignment with Syneos capabilities.
• Leverage multiple tools to conduct high‑level needs assessments to determine opportunity quality and timing.
• Qualify and transition well‑vetted leads to the appropriate Inside Sales or Business Development team members for further engagement and negotiation.
• Maintain detailed, up‑to‑date documentation of all outreach activities, lead qualification outcomes, and account intelligence within CRM systems (e.g., Salesforce).
• Provide real‑time feedback to Sales and Marketing on prospect engagement trends, messaging effectiveness, and areas for strategic refinement.
• Continuously engage prospects through thoughtful follow‑up, sharing relevant updates and opportunities to maintain interest.
• Partner with Business Insights (BI) and internal analytics teams to prioritize high‑potential accounts and refine territory engagement strategies using data and lead‑scoring insights.
• Monitor key performance indicators (KPIs) related to outreach volume, conversion quality, and lead maturity; use data to optimize approach.
• Leverage leads and insights from conferences, trade shows, and internal BD activities to source new opportunities (including actively attending conferences and road shows aligned with the region as needed).
• Participate in cross‑functional collaboration sessions to share prospect feedback, best practices, and market intelligence.
• Perform other work‑related duties as assigned.

• Sales & Prospecting (lead generation, qualification, and strategic prospecting)
• Communication and Relationship Building (internal and external)
• Customer Relationship Management
• Strategic Thinking (analytical and research skills)
• Market & Product Knowledge (market and industry intelligence)
• Professional & Interpersonal Skills

• Experience in the biopharmaceutical or healthcare industry in a sales, marketing, commercial operations, and/or business development capacity.
• Demonstrated ability to thrive in a fast‑paced, agile environment with shifting priorities.
• Proven success in high‑volume outbound prospecting and lead qualification.
• Strong written, verbal, and interpersonal communication skills.
• Skilled at using CRM platforms (e.g., Salesforce) and leveraging data analytics tools to guide outreach decisions and track effectiveness.
• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).
• Highly organized and detail‑oriented with the ability to manage multiple priorities simultaneously.
• Self‑starter with a collaborative mindset and a commitment to continuous learning and growth.
• Ability to travel up to 10% for team meetings, training, or industry events.

• Minimum:…