Head of Strategy and Operations

General Information

Req # WD

Career area:
Sales

Country/Region:
United States of America

State:
North Carolina

City:
Morrisville

Date:
Thursday, December 11, 2025

Working time:
Full-time

Additional Locations
:
* United States of America - North Carolina - Morrisville

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US $69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full‑stack portfolio of AI‑enabled, AI‑ready, and AI‑optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.

Lenovo's continued investment in world‑changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo's world‑changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit , and read about the latest news via our Story Hub.

This role is responsible for orchestrating global marketing operations by owning the master calendar, leading strategic planning cycles, and coordinating major activation events across regions and functions. It ensures operational rigor through governance of business systems, playbooks, and financial processes, while driving alignment across a highly matrixed organization. The position also delivers seamless execution of cross‑functional initiatives, provides executive‑ready communications, and acts as a strategic bridge between the CMO, global directors, and geo leaders.

• Own the integrated Global Marketing Master Calendar
  , including the annual rhythm of business (STAMP planning, JBP reviews, Quarterly Business Reviews).
• Direct the pan‑organizational project management framework for all major activation moments (e.g., CES, FIFA, F1, Tech World, Creator Summit).
• Lead the creation and final consolidation of the annual STAMP strategic plan and critical quarterly goals for the entire Global eCommerce Marketing organization.
• Serve as the primary point of contact for cross‑functional initiatives requiring complex coordination across Product, Sales, and other Global Marketing teams.

• Govern the integrity and content of the full‑year Business Management System (BMS), ensuring timing and content alignment across all Geo and CoE leaders.
• Establish and enforce the organizational operating cadence, optimizing meeting structures, decision‑making processes, and follow‑up accountability across the matrix.
• Oversee the development and adherence to all core Playbooks (e.g., Content CoE, Media Strategy) to ensure they meet global standards and are ready for Geo activation.
• Manage the budget tracking, financial reporting, and forecasting process for the Office of the CMO where relevant and required.

• Deliver on‑time, high‑quality activation of complex, cross‑functional marketing initiatives (e.g., FIFA/F1 Tentpoles) through rigorous project management and dependency mapping.
• Act as the strategic translator between the CMO, Global CoE Directors, and Geo Marketing Leaders, ensuring clarity of mission and eliminating organizational friction.
• Provide executive‑ready presentations and reports for the CMO's external and internal stakeholder meetings, summarizing strategic progress and operational health.
• Ensure continuous communication flow, reinforcing the organizational structure and mandate to maximize marketing efficiency and effectiveness.

• Internal: Global CMO, All Global CoE Directors, Geo Marketing Leaders, Geo Sales Leadership, Global Finance,…