Managing Director

Overview

Managing Director

Syneos Health is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities.

Every day we perform better because of how we work together, as one team, each the best at what we do. We bring a wide range of talented experts together across a wide range of business-critical services that support our business. Every role within Corporate is vital to furthering our vision of Shortening the Distance from Lab to Life.

Discover what our 29,000 employees, across 110 countries already know.

WORK HERE MATTERS EVERYWHERE

Why Syneos Health

• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to our Total Self culture - where you can authentically be yourself. Our Total Self culture is what unites us globally, and we are dedicated to taking care of our people.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because when we bring together diversity of thoughts, backgrounds, cultures, and perspectives - we're able to create a place where everyone feels like they belong.

• The VP, Managing Director (MD) serves as the strategic leader for a large anchor account or multiple strategic accounts. This role is accountable for profitable growth, operational excellence, and exceptional customer satisfaction - all while leveraging multiple playbooks. The Managing Director has the savvy to deeply know their accounts and act as a Protector, Builder, or Fixer - depending on the account's health and growth opportunity.
• This is an exciting and highly visible role that serves as an extension of the SYNH executive leadership team - positioned at the intersection of science, strategy, and execution. The VP, Managing Director directly shapes the company's client relationships and commercial success by influencing our most strategic accounts and enabling cross-enterprise excellence. This leader has a tangible impact on the future direction of our business, helping to define how we partner with the industry's most innovative clients to bring therapies to patients faster.
• Key Responsibilities:
  • Serve as the executive relationship holder for assigned accounts, influencing at the C-suite and senior leadership levels.
  • Operate as an extension of the executive team.
  • Develop and execute multi-year account strategies that integrate the Account Protector, Builder, and Fixer playbooks based on account maturity and business context.
  • Partner with internal stakeholders across delivery, operations, finance, and commercial to ensure alignment with customer objectives and consistent delivery of results.
  • Identify, prioritize, and pursue new business opportunities through proactive engagement and tailored proposals.
  • Lead and orchestrate cross-functional account teams to deliver high-impact results, ensuring accountability for financial performance, quality metrics, and customer satisfaction.
  • The Managing Director holds ultimate accountability for the quality, consistency, and delivery of all work executed by cross-functional teams supporting their account. Each team member is responsible for the work; the MD ensures alignment, excellence, and enterprise collaboration.
  • Apply a deep understanding of the customer's ecosystem, decision-making dynamics, and business objectives to anticipate risks, identify inflection points, and create innovative, data-driven solutions that advance mutual success.
  • Maintain a comprehensive view of the customer's business landscape and proactively influence opportunities for growth - including expansion into new therapeutic areas, multi-phase or multi-country trial strategies, and adjacent service lines that strengthen partnership and long-term value.
  • Represent Syneos Health with credibility and executive presence, demonstrating a GM mindset and enterprise orientation.
  • Provide thought leadership…