Product Architect

* United States of America - North Carolina - Morrisville

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We are seeking a visionary and technically profound Director, Product Architect to lead the architectural strategy for our xIQ Hybrid Cloud portfolio. In this high-impact leadership role, the candidate will bridge the gap between product strategy and technical execution. This includes defining how our cloud-native network management, AIOps, and analytics platforms evolve to manage complex hybrid environments, spanning data centers, branches, campus, and remote edges.

The candidate will serve as the technical authority for the product line, ensuring that our solutions are not only market-leading in features but also scalable, secure, and architecturally sound for enterprise-grade consumption.

• Define and drive the long-term technical architecture and vision for the xIQ Hybrid Cloud platform, ensuring alignment with the overall product roadmap and market trends (AI/ML, automation, edge computing).
• Translate complex market requirements (network operations, security, assurance) into scalable architectural designs and technical epics.
• Partner with Product Management to balance feature velocity with technical debt reduction and platform stability.

• Lead the design of high-availability, multi-tenant cloud services for network management and AIOps.
• Define system interfaces, APIs, and data models to ensure seamless integration between on-premises controllers and cloud-native microservices.
• Champion best practices in software architecture, including security, performance optimization, and cost efficiency in cloud environments (AWS/Azure).
• Conduct architectural reviews and guide engineering teams through complex technical decisions.

• Act as the primary technical liaison between Product Management, Engineering, UX, and Marketing.
• Partner with Sales and Systems Engineering to support complex pre-sales engagements and communicate the technical differentiators of the xIQ platform to enterprise customers.
• Collaborate with customers and partners to understand deployment challenges and translate field feedback into architectural improvements.

• Stay ahead of the curve in Hybrid Cloud technologies.
• Drive innovation in automation and assurance, leveraging Telemetry and Streaming data to provide proactive insights.
• Represent the company at industry events and with key analysts to articulate the technical superiority of the xIQ platform.

8+ years of experience in IT architecture, Dev Ops/SRE systems, or enterprise cloud platforms.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field.

Experience in the design of high-availability, multi-tenant cloud services for network management and AIOps.

Experience leading architectural reviews and guiding engineering teams through complex technical decisions.

• Strong knowledge of infrastructure automation, CMDB…