IT - Systems Engineer III Systems Engineer III Security Clearance

Position: IT - Systems Engineer III Systems Engineer III with Security Clearance
Hello, I am Shweta, a recruiter at Artech, the #1 largest women-owned IT staffing firm in the US . We are constantly on the lookout for professionals to fulfil the staffing needs of our clients, and we currently have a few job openings that may interest you. Please find the below summary of one of our current opportunities. Please let me know the best time to reach you, or you may call me directly at  , However if you are not interested at this time, feel free to refer this position to someone you may know to be a fit.

Below are the position details for your reference:

JOB TITLE:

Senior Client Windows OS Engineer (Remote) DURATION: 12+ Months with possible extension and conversion

LOCATION:

Remote

Description:

Looking for a Senior Windows OS Engineer for our customer's Endpoint Technology Engineering Systems Platform Configuration team to improve digital user experience and assist in troubleshooting IT Service Desk call drivers. The selected candidate will help to research, diagnose and develop remediations to improve performance, as well as determine any common call drivers to the service desk to reduce calls and wait time in line.

The primary responsibility of this individual will be to provide support for all Windows related issues, primarily researching endpoint analytics and investigating items that impact Windows performance and end user experience. Helpful to have prior SME experience pe of work
• Ability to evaluate endpoint analytical data and windows event / log data to identify areas of concern with workstation performance or issues driving incidents.
• Investigate and identify root cause and remediation for identified Windows related issues, including but not limited to: o Operating system issues o Software installation and configuration o Network connectivity issues. o Conflicting third-party applications
• Monitor system performance and identify areas for improvement.
• Work with other IT teams to troubleshoot and resolve complex technical issues. Must Have
• In-depth knowledge of Windows Operating Systems, including their features, architecture, and functionalities
• Ability to install and configure Windows Operating Systems on multiple platforms, including laptops, desktops, and servers
• Understanding of Windows updates, service packs, and patches, and experience with the installation and troubleshooting of these updates
• Ability to troubleshoot and resolve hardware and software issues related to Windows 10 /11 operating system
• Knowledge of network protocols and security protocols, such as TCP/IP, DNS, DHCP, and VPN
• Knowledge of Active Directory services, Group Policy, and domain configuration
• Experience with Power Shell scripting and command-line interfaces to automate tasks and streamline processes
• Knowledge of WMI - Windows Management Instrumentation
• Excellent problem-solving skills and the ability to design, plan, and implement solutions to complex issues
• Good communication skills and the ability to work well in a team environment while demonstrating personal initiative and the ability to work independently.
• Proficiency with performance monitoring and profiling tools such as Client Windows Performance Toolkit, Proc Dump/Proc Mon, Perf Mon, Fiddler, Sysinternals, WinDBG, and Wireshark.
• In-depth knowledge of computer architecture, computer hardware components, and working knowledge of firmware, BIOS, and device drivers, as well as their optimization.
• Understanding of Operating Systems principles including memory management, process management, threading, CPU scheduling, and security.
• Ability to benchmark computer equipment and analyze results, comparing them against industry standards and optimizing accordingly.
• Proficiency with scripting languages such as Python, Power Shell, Bash, or similar automation tools to create automated performance-monitoring tools.
• In-depth knowledge of networking protocols, such as TCP/IP, DHCP, DNS, OSI model, and web-related protocols such as HTTP, HTTPS.
• Basic Knowledge of cloud-based infrastructures, such as Azure, AWS, or Google Cloud.
• Good troubleshooting and problem-solving skills are necessary, including the…