HCS Instructional Designer - LMS

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.

The Instructional Designer for the ISD Training Department is responsible for transitioning, designing, developing, and maintaining training content for the ISD Training team and system administrators. This position ensures that the team and administrators are equipped with the knowledge and skills to manage and optimize the system effectively. The role includes creating transitioning content to a new platform, creating instructional materials, managing LMS content, and delivering training programs that align with organizational standards and compliance requirements.

Previous experience with Cornerstone LMS administration is highly desirable.

• Analyze training needs specific to the team and system administrators.
• Design and develop advanced training programs, job aids, and reference materials for system configuration, maintenance, and troubleshooting.
• Create interactive e-learning modules and assessments tailored to technical workflows.

• Build and maintain administrator‑focused courses and learning paths within the LMS.
• Ensure accurate registration of training to the team and system administrators to track completion for compliance.
• Test and validate LMS functionality for ongoing training and optimization needs.
• Perform regular and on‑demand audits using the Cornerstone reporting tool for ISD Training activity build compliance per departmental standards.

• Conduct virtual and in‑person training sessions for the team and system administrators on system processes, updates, and best practices.
• Provide hands‑on demonstrations and simulations for complex system tasks.

• Work closely with ISD Training Project Coordinator, leadership and subject matter experts to ensure training aligns with system requirements and organizational goals.
• Support the ISD Training Team through issue triage, document maintenance, and workflow management.
• Participate in system upgrade projects to develop and deliver administrator training for new features and workflows.
• Coordinate timelines, milestones, and deliverables with ISD Training and other stakeholders.

• Stay current on system updates, LMS enhancements, and instructional design best practices.
• Recommend improvements to training content and delivery methods for technical audiences.

• Hands‑on experience with Learning Management Systems (Cornerstone experience strongly preferred).
• Proficiency in e‑learning authoring tools (Articulate Storyline, Captivate, Rise) and SCORM standards.
• Strong understanding of adult learning principles and instructional design methodologies.
• Excellent communication skills with the ability to translate technical concepts into clear, engaging learning content.
• Strong detail and organizational skills.

Education Requirements: Associate's degree in Adult Education, Business Administration or related field

Licensure/Certification Requirements: No licensure or certification required. Epic certification within six (6) months from date of hire.

Professional Experience Requirements: No prior experience required.

Knowledge/Skills/and Abilities Requirements:

Legal

Employer:

NCHEALTH

Entity:
Shared Services

Organization Unit: ISD Training User Support

Work Type:
Full Time

Standard Hours Per Week: 40.00

Salary Range: $31.04 - $44.62 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type:
Hybrid

Work Schedule:

Day Job

Location of Job: US:

NC:

Morrisville

Exempt From Overtime:
Exempt:
Yes

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully‑owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities.

Please email applicant.accommodations.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.