Relationship Banker

Overview

Location: On site at location listed in job posting.

Schedule: Monday through Friday 9:00AM to 5:00PM

The Relationship Banker is a trusted advisor who engages clients in meaningful, consultative conversations to understand their financial goals and align on solutions that meet their needs. In this role, you will drive growth by actively promoting and selling the bank’s products and services. This role emphasizes deepening client relationships through excellent service, personalized advice, and proactive sales while supporting the banking center’s overall sales goals.

This role performs moderately complex to complex tasks.

• Sales and Business Development
• Proactive Sales Engagement:
  Engage clients in consultative conversations to understand financial priorities and recommend personalized banking solutions, with an emphasis on deposit accounts, loans and lines of credit, and referrals to other lines of business within the Bank.
• Growth Focus:
  Identify and fulfill client deposit and borrowing needs, guide clients through deposit and loan options, open deposit accounts, and take loan applications.
• Client-Centric Financial Advice:
  Provide personalized financial advice that aligns with clients’ short- and long-term goals, leveraging knowledge of the bank’s products and services.
• Referrals:
  Recognize opportunities to deepen relationships with additional products and services and make referrals to bank partners, including but not limited to mortgage, wealth, private client, and business banking.
• Proactive Client Outreach:
  Conduct regular calls to clients and prospects to offer tailored financial solutions.
• Sales Leadership:
  Support a high-performing culture by coaching associates on sales, referrals, products and services as needed.

• Client Experience
• Assist the teller line to keep customer wait times to a minimum by processing financial transactions as needed.
• Deliver excellent client experiences and promptly resolve client issues.
• Enhance knowledge by attending sales, service, and product knowledge meetings, training classes, and web-based learning.

• Compliance and Risk Management
• Adhere to bank regulations, policies, procedures, risk management, internal controls, and the First Horizon code of ethics.

• Operational Efficiency
• Assist in meetings to promote sales, product knowledge and customer service.
• Assist banking center management with on-the-job training of new associates.
• Assist with dual control vault responsibilities and audit controls.
• Stay informed of operational updates to ensure compliance with current guidelines.

Perform all other job related duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma or general education degree (GED)
• 2 – 5 years of experience as a Universal Banker or Teller

Microsoft Office Suite, Salesforce

As part of the employment process for this position, you will have to meet the requirements of a background credit check. This position requires compliance with the S.A.F.E Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements.

DeGarmo Behavioral Assessment Requirement

• All candidates must complete the DeGarmo Retail Behavioral Assessment to be considered for this position
• The assessment takes approximately 12–15 minutes to complete
• Assessment results must be submitted prior to having your application evaluated by Talent Acquisition

First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.

First Horizon has been recognized as one of the nation s best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at

• Medical with wellness incentives, dental, and vision

• HSA with company match

• Maternity and parental leave

• Tuition reimbursement

• Mentor program

• 401(k) with 6% match

More --

Facebook
X formerly Twitter
Linked In
Instagram
You Tube

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.