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Airport Passenger Service Lead — Elevate Guest Experience

Job in Morrisville, Wake County, North Carolina, 27560, USA
Listing for: Trego-Dugan Aviation Inc
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A regional airline is seeking to hire a Lead Customer Service Agent to oversee operations for both contracted commercial flights and charter aircraft. The role involves training and managing Customer Service Agents to ensure compliance with safety and quality standards. Candidates should have 1 year of experience in the aviation industry, strong communication skills, and a commitment to customer service.

This position requires working a flexible schedule including nights and weekends.
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