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Systems Analyst Sr - Epic Cheers - Analytics

Job in Morrisville, Wake County, North Carolina, 27560, USA
Listing for: UNC REX Healthcare
Full Time position
Listed on 2026-01-10
Job specializations:
  • Business
    Data Analyst
Salary/Wage Range or Industry Benchmark: 41.04 - 59 USD Hourly USD 41.04 59.00 HOUR
Job Description & How to Apply Below
Position: Applications Systems Analyst Sr - Epic Cheers - Analytics

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well‑being of the unique communities we serve.

Summary:
UNC Health’s Digital Health & Innovation team is seeking a highly skilled Senior Analyst with expertise in
Epic Cheers Campaigns and/or Healthy Planet to help advance our patient engagement and marketing automation strategy. This position will focus on building and optimizing front‑end campaign logic to accurately identify and target the right patient and prospective patient populations, ensuring our outreach efforts are data‑driven, compliant, and aligned with organizational goals. In addition to supporting traditional patient engagement efforts, this role will collaborate closely with Marketing and Population Health teams to ingest and operationalize prospective patient data into Epic Cheers.

The Senior Analyst will also design and maintain robust reporting and dashboards to measure campaign performance, ROI, and the overall value delivered to UNC Health.

Responsibilities:

  • Design, build, and maintain Epic Cheers Campaigns using complex rules and logic to identify appropriate populations for targeted outreach.
  • Partner with Marketing and Analytics teams to integrate prospective patient data sources into Epic, enabling outreach to potential patients not yet attributed to UNC Health.
  • Translate campaign requirements into efficient and scalable logic within Epic (using Rule Editor, Reporting Workbench, Healthy Planet registries, or Clarity/Caboodle queries).
  • Develop and support comprehensive campaign performance dashboards, tracking metrics such as reach, engagement, conversion, and ROI.
  • Collaborate with stakeholders to define value frameworks for campaigns (e.g., downstream appointments, care gap closure, network retention, or revenue influence).
  • Ensure campaign data accuracy, segmentation integrity, and consistency across multiple concurrent initiatives.
  • Establish and maintain standardized templates and governance for campaign logic, documentation, and reporting.
  • Identify opportunities to improve efficiency, automation, and alignment between clinical, operational, and marketing outreach.
  • Support UNC Health’s strategic shift toward data‑driven, omnichannel engagement, leveraging the Epic platform as the foundation for personalized outreach and patient experience improvement.
  • The ideal candidate will have 3+ years of hands‑on Epic experience, preferably with Epic Cheers Campaigns, Healthy Planet, or other population management tools. Proven ability to analyze requirements and build data logic to support targeted campaigns. Experience with Epic reporting tools (Rule Editor, Reporting Workbench, Slicer Dicer, Clarity/Caboodle). Strong analytical, documentation, and organizational skills with a detail‑oriented mindset. Demonstrated ability to manage multiple projects in a fast‑paced environment and communicate effectively across business and technical teams.

    Other

    Information

    Education Requirements:

    • Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).

    Licensure/Certification Requirements:

    ● Preferred:
    Epic certification or “accreditation” in Cheers Campaigns and/or Healthy Planet (or similar Epic modules such as MyChart)

    Professional Experience Requirements:

    ● If a Bachelor's degree:
    Four (4) years of experience with IT systems and/or related operational experience.

    ● If an Associate's degree:
    Six (6) years of IT systems and/or related operational experience.

    ● If a High School diploma or GED:
    Eight (8) years of IT systems and/or related operational experience.

    Knowledge/Skills/and Abilities Requirements:

    ● Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.

    Job Details

    Legal

    Employer:

    NCHEALTH

    Entity:
    Shared Services

    Organization Unit: ISD Business and Revenue Cycle

    Work Type:
    Full Time

    Standard Hours Per Week: 40.00

    Salary Range: $41.04 - $59.00 per hour (Hiring Range)

    Pay offers are determined by…

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