General Manager

Morristown Utilities Commission is seeking an experienced and visionary General Manager to lead a multi service public utility providing electric, telecom, water, and wastewater services. Reporting to the Board of Commissioners, this executive role oversees operations, finances, regulatory compliance, and strategic planning for an organization serving the community with approximately 150–200 employees. The ideal candidate is a collaborative leader with strong business, financial, and operational expertise and a commitment to excellence in public service.

The general manager provides the leadership, management, and vision necessary to ensure that the company has the proper operational controls, administrative and reporting procedures, and people systems in place to effectively grow the organization while directing all operations of the four business units through a team of functional managers and front-line supervisors.

Expectation for all employees:
Support the organization’s mission, vision, and Professional Purpose by exhibiting the following behaviors: operational excellence, collaboration, innovation, self-improvement, integrity, and customer commitment.

• Provides overall executive leadership, management, and control of the operations, personnel, and property of the utility system. Serves as the primary advisor to the Utility Commissioners by providing accurate, timely, and relevant information to support informed policy and decision-making.
• Ensures full compliance of electric, telecom, water, and wastewater operations with all applicable federal, state, municipal laws, ordinances, regulations, and accepted public utility practices.
• Maintains ultimate responsibility for approximately 150–200 employees across four business units.
• Provides leadership in employee relations through effective communication, coaching, training, development, and equitable administration of wages, benefits, and performance evaluations.
• Approves or recommends the approval of staffing resources, including the selection, discipline, and removal of utility employees.
• Develops and directs the organizational structure, including establishing duties and responsibilities for senior management and department heads.
• Assigns work through department heads and staff to ensure timely completion of projects and organizational priorities; reviews work products to ensure quality, accuracy, and compliance with established standards.
• Convenes and presides over staff meetings to exchange information, provide direction, and address operational issues.
• Provides leadership in problem resolution to support continuous improvement and effective working relationships.
• Initiates and conducts studies to forecast future utility needs, including facilities, infrastructure, and capital expenditures, and presents recommendations to the Utility Commissioners.
• Prepares and submits the annual operating budget, capital budget, and three-year financial forecasts to the Utility Commissioners. Provides strategic planning and long-range vision for the organization, including evaluation of emerging technologies, industry trends, and best practices.
• Monitors and oversees work performed by outside firms, including engineers, consultants, and contractors, directly or through department heads.
• Prepares materials and agendas for Board meetings and reviews official utility communications, pronouncements, and public releases.
• Represents the utility in matters of city, civic, economic development, and state and national organizations, maintaining effective relationships with customers, stakeholders, and the general public.
• Participates in professional development and organizational improvement initiatives, including training, safety programs, and employee engagement activities.
• Performs all other executive and administrative duties essential to the effective management of the utility system.

• As part of a service-oriented organization, perform any and all duties requested, whether scheduled or on an emergency basis.
• Observes and follows all safety rules, procedures, standards, and specification codes in all job aspects.
• Abili…