Marketing Operations and Compliance Lead

Job Title:

Marketing Operations and Compliance Lead

Morristown, NJ or Cambridge, MA

Join the team transforming how healthcare is delivered for chronic and specialty conditions worldwide. In General Medicines, you’ll help drive meaningful outcomes in diabetes, transplant, and immunology with the scale and urgency patients deserve.

The AI-Driven Customer Engagement (AICE) team is transforming how Sanofi goes to market — redefining what modern marketing looks like. By blending human insight with AI, automation, and data, AICE is building a more intelligent, personalized, and efficient engagement model.

The Marketing Operations & Compliance Lead plays a pivotal role in bringing Sanofi’s marketing strategy to life through scalable, compliant, and efficient content operations. You will be responsible for ensuring the operational readiness of Sanofi’s global marketing engine by defining, implementing, and refining frameworks that allow teams to create, review, and deploy content with speed, consistency, and control.

We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.

• Lead the end-to-end optimization of global marketing operations from content ideation through approval and deployment.
• Define, document, and scale repeatable workflows that increase efficiency, reduce cycle times, and enable faster market activation.
• Partner with AICE and GTMC teams to integrate automation tools, metadata standards, and content management best practices.
• Monitor and continuously improve operational KPIs, identifying areas for simplification or automation.

• Collaborate closely with local Medical, Legal, and Regulatory (MLR) teams to streamline review and approval processes while maintaining full compliance with all standards and requirements.
• Develop and promote global content governance frameworks that balance innovation with risk management.
• Ensure systems and processes are audit-ready and aligned with regional regulatory environments.
• Anticipate and mitigate compliance risks through proactive monitoring, documentation, and issue resolution.

• Partner with global, regional, and local marketing teams to ensure alignment between strategy, content operations, and compliance.
• Support the rollout of content workflows and enablement initiatives, ensuring new tools and processes are effectively adopted.
• Act as a key liaison between brand teams, content studios, and compliance partners to resolve operational bottlenecks and enable speed-to-market.

• Oversee global content inventory and ensure visibility into the status, ownership, and compliance of all assets.
• Establish quality standards for content creation, tagging, and localization to support reuse and scalability.
• Enable structured handoffs between global and local teams, ensuring all content adheres to brand and compliance requirements.

• Champion the adoption of AI, automation, and intelligent workflows to accelerate compliant content creation and approval.
• Identify new technologies, systems, or practices that can enhance operational efficiency or compliance outcomes.
• Drive a culture of continuous improvement by establishing feedback loops with local markets and business teams.

• Bachelor’s or Master’s degree in Marketing, Communications, English, Design, or a related field; advanced degree preferred.
• Proven agency experience with deep understanding of content development, creative production workflows, and client/MLR collaboration.
• 7+ years of experience managing end-to-end content operations — from ideation and copywriting to localization and deployment.
• Strong copywriting skills with the ability to…