Medical Assistant​/Clinical Service Specialist Morristown, NJ

Overview

VIVO Infusion is seeking a dedicated and compassionate Medical Assistant/Clinical Service Specialist to join our team at our Facility in Morristown, NJ. The Medical Assistant will welcome patients, assist medical staff, and deliver safe, compassionate care in accordance with all external and internal guidelines and regulations. We are looking for a Medical Assistant with prior administrative experience, strong initiative, and the ability to work independently.

Must be able to travel to training locations. Reimbursement for mileage only during training.

• Pay Range: $22.50 - $25.50 / hr
• Bonus Plan Target: 5% Annually (Based on performance)
• Private Equity for the Greater Good – Company-wide Employee Ownership Program

• Medical, Dental, Vision
• HSA with Employer Contribution
• Touchcare – Insurance Concierge Service
• 401K with Match up to 4%
• PTO:
  Accrual 3+ weeks
• PTO Buy-back, PTO Rollover, and PTO Donation Program
• Wellness Reimbursement Program - $360 Annually
• Employee Referral Bonus - Uncapped Bonus Potential
• Tuition Assistance Program & Professional Association Reimbursement
• Employee Assistance Program (Employer-provided)
• Short & long-term disability (Employer-provided)
• Life Insurance (Employer-provided)

• Full-time 30+ hrs per week
• Monday-Saturday | 8:00am-6:00pm
• Non-Exempt

Clinical Operations Manager

• 162 Ridgedale Ave, Unit 2 Morristown, NJ 07960
• Training Locations:
• 116 Millburn Ave, Ste 108 Millburn, NJ 07041
• 557 Cranbury Rd, Ste 17 East Brunswick, NJ 08816
• 100 Canal Pointe Blvd, Ste 112 Princeton, NJ 08540

• Performs a variety of patient care activities rendering quality care in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with required information.
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care.
• Provide administrative and front-end support: greet patients, assist with scheduling, manage phone calls, and process payments.
• Oversee and ensure efficient turnover of exam rooms.
• Assist provider in the exam room as requested.
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately.
• Order and manage supplies under the direction of manager.
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patient’s chart.
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records. Adhere to HIPAA.
• Communicate schedule changes to the team and assist with rescheduling patients.
• Manage incoming mail and deliveries.

• High school graduate or equivalent, required.
• Medical Assistant Certification, preferred.
• CPR/BLS, required prior to start date.
• 1 year of experience working within a clinical environment, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

• Self-motivated with the ability to work independently as needed.
• Outstanding communication and interpersonal skills with the ability to communicate professionally with staff, patients and physicians.
• Computer skills for electronic recordkeeping.
• Ability to read and interpret documents such as safety rules and procedure manuals.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability needed. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The Vivo Infusion team focuses on providing patients with the highest quality of care in a comfortable, safe, and convenient setting.…