Credit Platform Product Manager

Overview

At Valley Bank, we believe in people s growth potential. We invest in it. We protect it. We focus it. For nearly 100 years, we ve been the Bank that clients from every industry turn to for our expertise, strategies, and advice--building the kind of trust that can fuel every goal. We are the leading relationship bank built for growth--with over $60 billion in assets, 3,800 experts, and more than 200 consumer branches and commercial banking offices in communities across the US.

At Valley, we re all driven by an ambition that goes deeper than just having a job. That s why when you work for us, we make it our goal to help you focus on what drives you--working to turn your passions and strengths into assets you can use to propel your ambitions and build the professional legacy you want.

Because when we say we re a relationship bank built for growth, that s not just reserved for our clients--that includes all our associates as well.

The Credit Platform Product Manager will partner with key leaders across the entire end-to-end credit chain to shape and drive the overarching strategy, books-of-work, and execution that enable the end-to-end credit process to lead to higher quality credit, best in class execution and servicing, and a better client experience. This role will lead the Bank s credit technology transformation, which will include a portfolio of strategic initiatives that span across the credit and loan servicing organizations including functions like underwriting, closing, loan servicing, and ongoing portfolio management.

• Create and maintain the multi-year Credit End-to-End Process and Credit Information Systems Technology, Process, and Transformation roadmap along with a strong governance framework.
• Provide leadership and strategic alignment of our Credit initiatives to ensure optimal workflow, portfolio management, roles and responsibilities as well as technology utilization.
• Streamline the end-to-end credit life cycle and workflows to make better credit decisions and ultimately provide a better client experience.
• Leverage enterprise data platforms to enable credit data governance and compliance analytics.
• Educate and collaborate with Credit Risk stakeholders, as well as business and IT team members, and the vendor support team, to promote the value of the transformation.
• Manage stakeholder needs and develop a clear roadmap of strategic objectives matched with resource allocation for the immediate scope.
• Act as a change agent and develop a strategy to drive credit efficiency and quality.
• Lead a matrixed team throughout the organization to deliver results.

• Establish credibility internally and externally to be considered as a thought leader and earn the needed trust to make enterprise decisions.
• Must have wide range of experience in systems, life cycles, methodologies and be able to blend to find hybrid and best approaches.
• Beneficial to have experience with Loan Origination and booking systems.
• Forward thinker who is not afraid of ambiguity.
• Research and implementation track record while working with cross-functional teams.
• High level of diplomacy, tact, people skills and earned credibility.

• High school diploma or GED equivalent and 7+ years of experience in enterprise program leadership with experience in leading credit transformations.

• Bachelor s degree in a related field and 2-3 years of direct experience leading credit transformations. Experience using nCino, IBS, and Salesforce.