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Director, Customer Experience — Vaccines
Job in
Morristown, Hamblen County, Tennessee, 37815, USA
Listed on 2026-01-26
Listing for:
Sanofi
Full Time
position Listed on 2026-01-26
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A global healthcare company is seeking a Director of Customer Centricity to lead customer experience initiatives and drive measurable growth. This role includes developing a customer experience roadmap, implementing technologies, and optimizing processes. The ideal candidate has over 8 years of experience in customer experience or service leadership, with a strong understanding of Lean methodologies and CRM systems. Join a dynamic team committed to enhancing customer satisfaction in a rapidly growing environment.
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