Receptionist, Administrative​/Clerical

Company Overview

H&R Block is a trusted provider of tax services, aiming to help clients make confident decisions. We foster a high‑performing, connected culture where everyone belongs.

As a seasonal Client Service Professional / Receptionist you will greet clients, match them with the right tax professional, schedule appointments, and ensure client needs are met across in‑person, phone, or virtual interactions. You will also maintain office cleanliness and organization.

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suit tax professional for their needs
• Schedule clients according to their preferences
• Ensure all client needs are met during service (in person, over the phone, or virtually)
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Customer service experience in a fast‑paced environment
• Previous experience in a customer service environment
• Strong organizational and time‑management skills
• Computer proficient with Microsoft Office
• Ability to multi‑task

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help build healthy habits
• Neurodiversity and caregiver support available
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and Employee Stock Purchase Plan (eligible)

At H&R Block we remain committed to building a Connected Culture—a place where trust, care, and connections shape everyday work. You will be immersed in an exceptional work environment recognized worldwide for best company lists and supported by colleagues who grow together.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.