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IT Consultant

Senior Manager, GenAI-Driven Customer Experience Transformation

Job in Morristown, Morris County, New Jersey, 07960, USA
Listing for: Accenture
Full Time position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    IT Consultant
Job Description & How to Apply Below
A global management consulting firm is looking for an experienced professional to enhance customer service solutions for clients. This position involves evaluating and improving customer service offerings, leading transformation initiatives, and fostering relationships with stakeholders. Candidates should have at least 10 years of relevant experience, familiarity with software tools like Salesforce, and strong analytical and leadership skills. The role requires a minimum of a Bachelor’s degree and offers an exciting challenge in a dynamic environment.
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Position Requirements
10+ Years work experience
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