Retail​/Reservation Associate

White Pines Lodge, located in Mt. Morris, Illinois, is a destination rich in tradition, delicious food and friendly faces. We operate a historic log lodge restaurant, dinner theatre, gift shop and rent cozy cabins nestled in the beautiful White Pines Forest State Park.

• Greet customers, answer phones and provide friendly customer service
• Use computerized point of sale and reservation system
• Achieve and maintain knowledge of cabins, dinner theatre, events and retail space to assist customers
• Take reservations over the phone for cabins, dinner theatre and events
• Accurately total, process and collect payments from guests to include, but not limited to, using the point of sale system, handling money, processing credit and debit cards and making change
• Restock and maintain retail displays
• Participate in closing, opening procedures
• Participate in daily cleaning duties of retail/desk space

• Excellent communication skills
• Ability to multi-task and perform well under pressure
• Basic computer knowledge
• Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs. Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast paced environment.

• Education:
  
  High school diploma or equivalent preferred
• Experience:
  
  Demonstrated ability to handle general math
• Minimum 1 year retail sales experience preferred

$15

• 401k Program
• Reward & Recognition Program
• Site Discounts
• Employee Assistance Program

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, and all other status protected by law.