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Customer Service Rep English Customer Service Bilingual

Guest Experience Agent: Front Desk & Reservations

Job in Morris Plains, Morris County, New Jersey, 07950, USA
Listing for: Sonesta International Hotels
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading hotel company is seeking a Guest Services Agent in Morris Plains, NJ. In this role, you'll register guests, manage front desk operations, and provide exceptional customer service while adhering to property standards. Ideal candidates should have a high school diploma, prior hospitality experience, and strong communication skills. You will also be involved in processing transactions and fulfilling guest requests.

This position offers union pay and various benefits including health insurance and paid time off.
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