Security Officer

Join to apply for the Security Officer 3 role at WVU Medicine
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To apply, click the Apply button above and complete the entire application. Below you will find key information about the position.

Performs a variety of duties to provide assistance and information to all patients, visitors, and staff. Enforces WVUH policies and procedures to provide a safe, secure environment in support of the WVUH Security Program.

• High School diploma or equivalent AND 3 years of experience in the security field.
• Associate’s degree in criminal justice, criminology, forensics, law, or a related field of study AND 1 year of experience.
• Bachelor’s degree in criminal justice, criminology, forensics, law, or a related field of study AND 6 months of experience in the security field.

• Must be 21 years of age or older.
• Must attain TASER user certification within one year.
• Valid Driver’s License required and must be maintained during employment.
• Completion of training requirements for an armed security officer required.
• Meet all ACT 235 training certification requirements, including psychological evaluation physical, and coursework completed within 60 days of hire; maintenance during employment required.
• Satisfactory completion of all departmental Lethal Weapon Training and coursework required within one year of hire.
• Obtain Heart Saver First Aid certification within 60 days of hire.
• Successfully pass WV DHHR Protected Services Record Check and WV CARES fingerprint‑based criminal background check.

• Initiates positive customer service interactions and provides assistance to hospital patients, visitors, and staff, facilitating orderly access to WVUH facilities in accordance with WVUH and departmental policies.
• Maintains consistent visibility and presence at assigned locations to provide an informational and directional resource for all patients, visitors, and staff 100% of the time.
• Responds to all patient, visitor, and staff requests for information or assistance in a caring, courteous manner 100% of the time.
• Provides physical assistance, wheelchair assistance, transport services, escort services, and room access for patients, visitors, and staff accessing WVUH facilities.
• Monitors and maintains traffic flow in WVUH parking areas and roadways, assisting disabled vehicles, issuing parking permits, and warning violations.
• Protects people and property by assisting in the prevention of accidents, theft, and vandalism in accordance with WVUH and department policies, as monitored by supervision.
• Responds to unusual or emergency situations using the appropriate escalation of force level up to and including armed response following established protocol.
• Maintains consistent presence and visibility by performing routine building rounds, building door unlocks, exterior building, and parking lot patrol.
• Makes recommendations to management, staff, visitors, and patients to improve security and prevent accidents and crime.
• Reports suspicious situations, circumstances, incidents, and persons in accordance with WVUH and department policy.
• Responds and provides assistance during fire and disaster drills, animal control issues, transportation of valuables, and lost/found issues.
• Provides written documentation of activities, incidents, premises safety, accidents, theft, vandalism, and other data requested by supervision in a factual, objective, and legible manner.
• Responds to emergencies such as assaults, domestic disputes, fire, vandalism, bomb threats, theft, vehicle accidents, disasters, etc.
• Performs patient restraint as directed by clinical staff and is capable of physical intervention when appropriate.
• Operates hospital‑owned vehicles safely and responsibly 100% of the time.
• Ensures safety and proper operating condition of vehicles by performing inspections as outlined by departmental policy.

• Ability to sit, stand, and walk for the entire shift and/or double shift.
• Ability to lift, push, or pull 80 pounds.
• Ability to tolerate adverse environmental conditions for the entire shift and/or double shift.

• May frequently be exposed to outdoor weather…