Enterprise Manager Scheduling and Financial Preservice

Enterprise Manager Scheduling and Financial Preservice page is loaded## Enterprise Manager Scheduling and Financial Preservicelocations:
Remote time type:
Full time posted on:
Posted Todayjob requisition :
JR25-19451## Welcome! We’re excited you’re considering an opportunity with us!

To apply to this position and be considered, click the Apply button located above this message and complete the application in full.  Below, you’ll find other important information about this position.

Manages, coordinates, and supervises the daily operations of enterprise scheduling and financial pre-services including insurance verification, calculating and communicating patient financial responsibility, and coordinating payment arrangements and screenings. This department ensures seamless patient access by coordinating appointment scheduling, verifying insurance, completing preregistration, and securing financial clearance prior to service. It plays a critical role in patient experience and in revenue cycle.

Additionally, this position directs the development and attainment of departmental goals and objectives as it relates to the organizational strategic mission and initiatives. Ensures that all employee needs are met through coordination of team within the enterprise revenue cycle.
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* MINIMUM QUALIFICATIONS:

**** EDUCATION, CERTIFICATION, AND/OR LICENSURE:
** 1. Bachelor’s degree in healthcare administration or related field and five (5) years’ experience in multi-site scheduling, ambulatory operations management across diverse locations, or high-volume contact center environments.

OR2. High School Diploma and ten (10) years’ experience in multi-site scheduling, ambulatory operations management across diverse locations, or high-volume contact center environments.
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* PREFERRED QUALIFICATIONS:

**** EDUCATION, CERTIFICATION, AND/OR LICENSURE:
** 1. Masters degree in healthcare administration, health informatics, or related.
2. Certified Revenue Cycle Representative (CRCR) through HFMA.
3. Seven or more years experience in multi-site scheduling, ambulatory operations management across diverse locations, or high-volume contact center environments.
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* EXPERIENCE:

** 1. Five (5) years of experience in healthcare scheduling. Preference for Epic certification Experience in registration, insurance verification, and estimate delivery.
** CORE

DUTIES AND RESPONSIBILITIES:

** The statements described here are intended to describe the general nature of work being performed by people assigned to this position.  They are not intended to be constructed as an all-inclusive list of all responsibilities and duties.  Other duties may be assigned.
1. Manage centralized scheduling for outpatient, inpatient, and ancillary services across all facilities.
2. Coordinate with clinical departments to optimize provider availability and appointment slots. Maximize schedule utilization
3. Ensure accurate documentation of appointment types, locations, and required preparations.
4. Partner with IT to optimize scheduling templates to allow for patient self-scheduling.
5. Evaluate and implement new technologies for scheduling.
6. Manage preregistration processes including insurance eligibility and benefit collection, calculation and communication of patient financial responsibility via estimates, and coordinating financial processes for payment plans and charity care screenings.
7. Monitor KPIs including scheduling lead time, scheduling utilization, preregistration completion, insurance accuracy, estimate accuracy, and patient financial conversations.
8. Sets solid analytical goals and directs team to achieve those goals using specific, targeted, data driven tactics.
9. Manages department personnel to ensure qualified work force.  Ensure regular communication with team to ensure that employee needs are met and that the productivity and engagement of staff is maintained.
10. Works within budgeted expenses and participate in development and management of departmental budget.
12. Organizes and executes daily tasks in appropriate priority to achieve optimal productivity and efficiency, adjusting daily schedule as required to perform urgent assignments or special projects as…