Mortgage Banking Specialist

Mortgage Banking Specialist

Position Title:

Mortgage Banking Specialist
Business Unit:
Mortgage Administration

Reports to:

Varies based on assignment

This position is primarily responsible for originating residential mortgage loans through internal and external referral sources. The role focuses on building and maintaining strong referral relationships, counseling mortgage customers around solutions to their lending needs, providing excellent customer service, and supporting all key channel initiatives and sales activities. The specialist is accountable for meeting or exceeding personal production and strategic activity goals while supporting risk management and compliance requirements.

• Build relationships with internal and external referral sources to achieve performance goals
• Consult customers on lending options and provide solutions that meet their needs
• Support and facilitate key banking partnerships
• Deliver excellent mortgage customer experience and manage loan pipeline to meet milestones (documentation, closing dates, pricing, compliance)
• Provide direction, feedback, and performance coaching to Sales Assistant; manage production performance, efficiencies, loan quality, and customer experience delivery
• Recommend recruitment, hiring, and advancement of Sales Assistants and other support team members
• Perform other related duties and projects as assigned
• Serve as a risk manager by understanding, reporting, and monitoring daily risk in accordance with F.N.B. Corporation’s risk management program
• Adhere to regulatory laws, guidelines, and company procedures for compliance

High School or GED

3 years of relevant experience

• Excellent customer service skills
• Excellent written and verbal communication skills
• Strong organizational, analytical, and interpersonal skills
• Proficiency with general office equipment and personal computer software (MS Word, Excel, PowerPoint – basic level)
• BS or BA degree preferred
• Must possess a Nationwide Mortgage Licensing System and Registry identifier; experience with Easylender, Uni-form, and Genesis

N/A

N/A

F.N.B. Corporation (FNB) and its affiliates do not discriminate against employees or applicants based on age, race, color, religion, sex, national origin, disability, veteran status, or any other category protected by law. Employment decisions are based on valid job requirements and a discrimination- and harassment-free workplace is provided to all applicants and employees.

Entry level

Full-time

Finance and Sales