Sr. AR and Collections Specialist

Toray Advanced Composites (TAC) is a leading supplier of advanced composite materials for the aerospace, sporting goods, motor sport, and industrial markets. You will find our thermoset composite products on nearly every satellite, space launch vehicle, unmanned aircraft, military and commercial aircraft in production today. TAC also provides composites materials to industrial and recreational applications including mountain bikes, medical prosthetics, and sports equipment.

Our thermoplastic prepregs, known in the industry as Cetex®, are found in a wide range of commercial and military aircraft, including large wing structures and interior applications like seats and galleys. Our Cetex products are available in unidirectional tape or fabric form in a variety of engineered thermoplastic resins including PEEK, PPS, PEI as well as a full line of performance thermoplastics including Nylon, PET, PC/ABS, HDPE, and PP.

The Senior Accounts Receivable and Collections Specialist is responsible for managing the complete end-to-end Accounts Receivable cycle - including invoicing, cash applications, credit management, and collection of outstanding balances. This role ensures the accuracy and integrity of AR records, drives timely collections, manages customer credit risk, and supports month-end close activities.

As a senior team member, this position acts as the AR subject matter expert, partnering with cross-functional teams (Sales, Customer Service, Operations, Finance) to resolve issues, streamline processes, and deliver high-quality financial data. The ideal candidate is both detail-oriented and proactive, capable of managing complex customer accounts while leading continuous improvement initiatives.

Please note that roles and responsibilities are subject to change with or without advanced notice.

1. End-to-End AR Management

• Verify customer purchase orders (PO), sales orders (SO), shipment records, and invoicing details to ensure accurate, complete, and properly supported billing
• Proactively log into customer payment portals to retrieve remittance information, monitor incoming payment, and ensure timely and accurate cash application
• Review and post customer payments including checks, ACH and credit card transactions
• Handle intercompany invoicing and reconciliations
• Maintain accurate and complete AR documentation for all invoices, credit memos, and payments
• Participate in key operations and sales meetings to stay informed on customer activities, resolve AR/collection issues and provide updates on account status, credit concerns and payment trends
• Collaborate with the Treasurer to request and obtain approval for shipments when a customer's outstanding balance exceeds their credit limit, ensuring proper documentation, communication and risk mitigation

2. Collections and Dispute Resolution

• Lead proactive collections efforts to ensure timely customer payments and reduce past-due balances
• Monitor delinquent accounts and communicate regularly with customers regarding outstanding invoices
• Review and resolve customer disputes, unauthorized deductions and short payments
• Collaborate with Sales and Customer Service to research discrepancies and improve issue resolution

3. AR Reporting, Reconciliations and Month-End Close

• Perform monthly AR Account reconciliations across business units and ensure accuracy of the AR sub-ledger
• Support month-end close activities, including balance sheet reconciliations (e.g. bank reconciliations), booking interest, accruing customer rebates, and preparing ME journal entries
• Prepare and host weekly and monthly AR review meetings
• Provide ad hoc AR and collection reports to Finance leadership to support decision making and audit requirements
• Complete all required month-end close reports and schedules in a timely and accurate manner
• Support Year end audit
• Other duties as assigned by manager

• College degree in Accounting, Finance or related field
• 5 - 7+ years of progressive AR experience with strong exposure to credit and collections
• Experience handling full-cycle AR and managing complex customer portfolios
• Experience with Microsoft Dynamics D365 is a plus
• Advanced Excel skills (pivot tables, VLOOKUP, analysis)
• Strong negotiation skills and the ability to navigate difficult conversations professionally
• High attention to detail, accuracy and organization excellence
• Ability to work independently and collaboratively in a dynamic environment

Salary Range: $71,000- $95,000

Toray Advanced Composites employment practices offer equal employment opportunity and does not discriminate against its employees or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, physical or mental disability, medical condition, sexual orientation, or any other basis prohibited by law. Equal employment opportunity will be extended to all persons in all aspects of the employer/employee relationship, including recruitment,…