Offshore Communication Technician

About us

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

We are thrilled to announce an exciting opportunity for an Offshore Communications Technician to join our dynamic team located in Morgan City, Louisiana
!

As a Offshore Communications Technician
, you will be responsible for the installation, maintenance, and repair of voice and data microwave communication systems across both land-based and offshore facilities. Working on a steady 7-day on / 7-day off rotation, you will manage the preparation, dispatch, and technical support required to keep the Microwave Network Infrastructure running smoothly. Additionally, this role requires the ability to perform mid-level system commissioning, testing, and maintenance on various Viasat products and services in a variety of environments, including domestic onshore sites and international offshore locations.

• Install and repair a wide range of communication systems on offshore rigs, including Microwave, LTE, satellite, Cisco VoIP, Intercoms, and two-way radios.
• Maintain infrastructure by configuring and troubleshooting auxiliary power, DC systems, and battery backups.
• Assemble and install antenna systems at onshore, offshore, and remote locations.
• Commission and test network equipment (Microwave, WiMAX, and LTE) to ensure peak performance.
• Support the team by assisting fellow technicians with complex installations and solving company-wide technical issues.
• Own each job from start to finish, acting as the primary liaison between clients and internal Viasat teams.
• Provide technical resources and support to ensure all services are delivered on time.
• Manage documentation by accurately completing timesheets, inventory records, and field tickets.
• Secure approvals from site management for all completed work and required paperwork.
• Strictly follow safety protocols required by the company and facility owners, including Lock Out/Tag Out, Fall Protection, and Water Egress.
• Maintain certifications for essential safety standards such as H2S, First Aid/CPR, and ISN/PEC.

Technical Skills & Experience

• RF Systems:
  Proven experience with radio frequency communication systems.
• Networking:
  Familiarity with computer networking systems and components (a plus).
• Tools & Software:
  Proficiency in using various hand tools and basic PC operations, specifically Microsoft Excel and Word.
• Problem Solving:
  Ability to work efficiently with minimal direction and stay organized under pressure.

Communication & Soft Skills

• Interpersonal
  
  Skills:
  
  Strong written and verbal communication skills; must be able to act as a professional liaison with customers.
• Adaptability:
  Capacity to meet both customer and company demands within tight time frames.

Schedule & Physical Requirements

• Rotation:
  Ability to work an offshore rotation of 7 days on / 7 days off.
• Flexibility:
  Must be available for on-call duties and willing to work overtime or scheduled days off when necessary.

Logistics & Compliance

• Licenses & Travel:
  Must hold a valid driver’s license with a clean driving record and the ability to obtain both a TWIC card and a Passport.
• Medical & Screening:
  Ability to pass an OGUK physical and a standard Drug & Alcohol (D&A) screening.
• Citizenship:
  Must be a U.S. Citizen.

Technical Expertise

• Advanced Communication Systems:
  Strong interest and experience with commercial-grade Microwave, WiMAX, and LTE systems.
• Networking:
  Proficient in Cisco networking equipment and IP networking configurations.
• Full Lifecycle Support:
  Proven ability to handle the installation, commissioning, and fault-finding (troubleshooting) of Microwave and satellite systems.

Specialized Tools & Education

• Test Equipment:
  Skilled in operating specialized diagnostic tools, including:
  
  Spectrum Analyzers, BERT Testers and Watt meters and…